Professional Cleaning Specialist

2 weeks ago

Waterford, Australia The Well & Co Full time

**Professional Home Cleaning Specialist**

Are you more than just a cleaner? Do you take pride in delivering a spotless, welcoming home while also building strong relationships with clients? Do you understand that happy clients drive business growth? If so, you might be exactly who we're looking for.

**Who Should Apply?**
- You are obsessed with quality—not just cleaning, but delivering an experience that makes clients rave about your work.
- You understand that keeping clients is everything and know how to build trust, communicate effectively, and turn a one-time job into long-term loyalty.
- You have impeccable attention to detail—noticing and fixing the little things before a client even points them out.
- You are naturally personable and professional—clients feel comfortable with you and appreciate your reliability.
- You take initiative and ownership—if a client has a request, you handle it smoothly and confidently.
- You can identify upselling opportunities—whether it’s recommending a deep clean, scheduling recurring services, or securing referrals.
- You are confident in following up with leads and turning inquiries into booked appointments.

**Who Should NOT Apply?**
- If you think cleaning is just about “getting the job done” rather than delivering exceptional service.
- If you are uncomfortable building relationships with clients or handling simple sales conversations.
- If you struggle with professionalism and reliability—our clients expect both.
- If you prefer working in silence rather than engaging with customers and making them feel valued.

**What You’ll Do**:

- Deliver top-quality residential cleaning, ensuring every space is spotless and inviting.
- Build trust and rapport with clients, making them feel valued and ensuring they rebook services.
- Recognize upselling opportunities, offering additional services that benefit the client and the business.
- Follow up on new client inquiries and referrals, converting leads into scheduled bookings.
- Ensure consistent service quality and be the point of contact for client concerns or special requests.
- Work with efficiency and precision, maintaining a high standard while managing time effectively.

**What We Offer: Performance-Based Pay & Commission**
- Base pay: $27 per hour, based on experience and performance.
- Performance bonus: Increase to $30 per hour after 3-6 months of consistent high-quality work and client retention.
- Commission on leads: Earn $50 for every new client you bring on who signs a 12-month contract.
- Bonus of $100 per client who stay for the full 12-months.
- Consistent, long-term work with a growing client base.
- Growth opportunities for top performers—move into client management, training, or leadership roles.
- A professional, supportive environment where your skills are valued.

**Job Types**: Full-time, Part-time, Permanent, Casual

Pay: $24.00 - $28.00 per hour

Schedule:

- Monday to Friday

Supplementary Pay:

- Commission
- Performance bonus

**Experience**:

- Cleaning: 1 year (preferred)

Licence/Certification:

- National Police Certificate (required)
- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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