
Sales Manager- Corporate, Tmc, Mice
3 days ago
Work collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative
Build and strengthen relationships with existing and new customers to enable future bookings - activities include sales calls, entertainment, client trips, trade shows, etc.
Develop relationships within community to strengthen and expand customer base for sales opportunities
Manage and develop relationships with key internal and external stakeholders
Provide accurate, complete and effective turnover to Event Management
Participate in sales calls with members of sales team to acquire new business and/or close on business
Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
Using knowledge of Market Trends and Target Customer Information to maximise Revenue
Identify new business to achieve personal and location revenue goals
Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
Close the best opportunities for the location based on market conditions and location needs
Gain understanding of the primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution
Support the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience
Service our customers in order to grow share of the account
Executes and support the company's customer service standards
Provides excellent customer service consistent with the daily service basics of the company
Set a positive example for guest relations
Interact with guests to obtain feedback on product quality and service levels
**Salary**: From $80,000.00 per year
Schedule:
- Flexible hours
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