Cafe Manager

4 days ago

Toorak, Australia Yuca Melbourne Full time

As the Cafe Manager, you will be responsible for overseeing all aspects of our café’s operations, including staff management, customer service, and day-to-day activities. You will play a crucial role in maintaining the high standards our customers expect and ensuring that the café operates efficiently and profitably. This role requires flexibility and a commitment to working weekends and public holidays.

**Key Responsibilities**:

- Manage daily operations of the café, ensuring high standards of service, quality, and cleanliness.
- Lead, train, and motivate a team of baristas, kitchen staff, and servers, fostering a positive work environment.
- Create staff schedules, ensuring adequate coverage during peak times, including weekends and public holidays.
- Handle customer inquiries, feedback, and complaints in a professional and courteous manner.
- Monitor inventory levels, place orders, and manage supplier relationships to ensure stock availability.
- Oversee cash handling, banking, and financial transactions, ensuring accuracy and adherence to procedures.
- Implement and maintain health and safety standards, ensuring compliance with all regulations.
- Drive sales and profitability through effective marketing, promotions, and exceptional customer service.
- Analyze sales and performance data to identify areas for improvement and implement strategies for growth.

**Requirements**:

- Proven experience in a similar role within the hospitality industry, with a minimum of [X] years in café or restaurant management.
- Strong leadership skills with the ability to manage, train, and inspire a diverse team.
- Excellent communication and interpersonal skills, with a focus on customer service.
- Availability to work weekends and public holidays is essential.
- Strong organizational and time-management skills, with the ability to multitask in a fast-paced environment.
- A proactive approach to problem-solving and the ability to make decisions under pressure.
- Knowledge of food safety and health regulations.

Pay: $51,052.34 - $70,000.00 per year

Work Location: In person

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