Client Service Associate

1 week ago

Melbourne, Australia Computershare Full time

**Location: Abbotsford**

This is a hybrid position primarily based in Abbotsford. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working.

**We give you a world of potential**

We have an exciting opportunity for a Client Service Associate to join us based in our Yarra Falls office. Working in our Plan Managers division within Computershare responsible for providing administrative services, project management and plan design to Plan Manager Clients and their individual employee share plan holders.

**Why is this role exciting? Well, there are a few things that make this role stand out**:

- You will work with some of our biggest ASX listed clients
- You will join a great supportive team, who will support you along the way
- You will join us in an exciting time of growth as we move our clients onto a new platform

**A role you will love**

Working with a supportive Team Leader and an experienced team, this role will be a great way to learn more about the financial services industry, as well as give you the ability to gain exposure to great opportunities for career growth and development.

Reporting to a Team Leader, the Client Services Associate is a role responsible for the day-to-day delivery of high-quality operational and administrational services to clients and the respective client’s employee plan participants.

You will work closely with your team and internal stakeholders to ensure all activity and allocated work is actioned to meet expectations.

**Some other key responsibilities**:

- Generating and interpreting daily transactional reports
- Responding to client queries
- Data entry of employee information held in internal systems and databases
- Preparation and issuance of share transfers and payments

**What will you bring to the role?**

We are looking for someone who is a great communicator, able to balance conflicting priorities and someone who is technology savvy.

**Other key skills required for the role include**:

- Strong PC skills with a high level of familiarity with MS Office products - specifically MS Excel
- Ability to manage changing priorities and strong time management skills
- A high level of attention to detail
- Ability to work both independently and within a team
- High level of initiative, flexibility and has problem solving skills
- Possess and display a positive, enthusiastic attitude & strong work ethic
- Experience writing and developing procedures or running training sessions is desirableKnowledge of Employee Share Plans and the financial services will be highly regarded
- **Rewards designed for you**

**Flexible work**to help you find the best balance between work and lifestyle.

**Health and wellbeing**rewards that can be tailored to support you and your family.

**Invest in our business**by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

**Extra rewards**ranging from recognition awards and team get togethers to helping you invest in your future.

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