Team Manager
5 days ago
With over 1.3 million members, RAC is one of WA’s most iconic and trusted brands. As a purpose-driven, member-focused organisation, we strive to create greater value for our members and deliver on our purpose to be "The driving force for a better WA." - Your Opportunity - As a Team Manager in our Contact Centres located in Joondalup and West Perth, you will coach, mentor, and develop a team of consultants, enabling them to showcase the value and benefits of RAC products and services while providing exceptional support to our members via phone.- Locations: Joondalup and West Perth- Working hours: Monday to Friday (37.5 hours per week), with scheduled Saturday shifts on rotation every 6 or 10 weeks - What You Will Be Doing- Lead, inspire, and develop a team of customer service and sales professionals to achieve individual and collective targets.- Provide ongoing coaching and mentorship to support career development and skill enhancement.- Foster a culture of continuous learning and improvement, ensuring each team member reaches their potential.- Support team members in overcoming challenges, improving performance, and building resilience.- Address member concerns promptly and effectively, ensuring positive resolutions.- Monitor day-to-day operations to ensure the execution of strategies and initiatives. - What We Are Looking For - As a member-focused organisation, alignment with our values is essential, in addition to: - A seasoned customer service professional with leadership experience, ideally in a fast-paced, multi-tasking contact centre environment.- A strong leader and mentor with the ability to motivate, coach, and develop team members.- Experience working to and achieving KPIs and targets.- A commitment to creating a cohesive, collaborative, and high-performing team culture.- Excellent communication skills, with the ability to listen and relate well to others.- Empathy and resilience, ensuring positive engagement in challenging situations.- Strong computer literacy and the ability to use multiple systems while engaging with members. - What Can We Offer You?- A secure, full-time, permanent position within your local community.- Genuine career development pathways, supported by ongoing training, mentorship, and tangible advancement opportunities.- Comprehensive coaching and leadership development to enhance your skills as a leader.- Free Roadside Assistance and discounts on RAC products and services, including Insurance, Holiday Parks and Resorts, Security, Finance, and Auto Services.- A supportive, inclusive work environment, enabling all employees to thrive.- Access to an active social club and exclusive member benefits. - Applications Close: COB Friday 2nd May 2025 - #BetterJourneysRAC
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General Manager
3 days ago
Joondalup, Australia Varsity Full timeGood People - Good Jobs - Good Times **Primary Responsibilities**: The Varsity General Manager is responsible for supporting, guiding and delivering the functional operations of the Varsity Group in line with the organisational brand and strategic plan. Ultimately, the Varsity General Manager is responsible for ensuring consistency and quality within their...
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Team Leader
3 days ago
Joondalup, Australia Probe Group Full time**Description**: At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia, North America and South Africa, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are...
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Fill Team Member
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Joondalup, Australia Spotlight Full timeSpotlight has grown to become the largest fabric, craft, party and home decorating superstores. Starting as a single dress fabric stall at Queen Victoria Market, we have now grown to over 130 stores across Australasia. Our culture is all about our people, get ready to start your career at Australia's leading specialty retailer today! If you have the kind of...
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Team Leader
2 weeks ago
Joondalup, Australia Probe Group Full time**Description**: At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia, North America and South Africa, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are...
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Team Member
5 days ago
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Team Member
1 day ago
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Operations Team Member
2 weeks ago
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Retail Team Member
1 week ago
Joondalup, Australia Ampol Full timeRetail Team Member - Joondalup Hi, we’re Ampol. We are powered by our people! As one of Australia’s largest convenience retailers, we’re committed to making life easier for our customers. Whether they’re fueling up, ducking in, or taking away, we’ve got their back. With a smile, a wave or a hello, we get our customers in and out with what they...
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Retail Team Member
7 days ago
Joondalup, Australia City Beach Full timeRetail Team Member - Joondalup **Business Unit**:Retail**Store or Department**:Joondalup- At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.- We stock some of...
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Team Member
2 weeks ago
Joondalup, Australia Grill'd Full time**TEAM MEMBER (TRAINEE)** **About Grill’d** Grill’d is so much more than just nutritious burgers; it’s an experience - made up of great ambiance and of course, brilliant customer service. We now operate over 140 locally-minded restaurants around the country! We’re looking for awesome people to join our crew across the Joondalup area. We currently...
