Guest Services Officer

3 days ago

Perth, Australia Hyatt Regency Perth Full time

Summary

Hyatt Regency Perth is recruiting Guest Service Officer to join the dynamic Front Office Team. Join us to redefine luxury

Key selling points
- Leading Global Hotel Brand
- Learning, Development & Career advancement opportunities
- Competitive salary & benefits

**About Hyatt Regency**

Hyatt Regency hotels and resorts are designed around the power of meaningful connections. The Hyatt Regency brand offers a one-stop experience that puts everything guests need, right at their fingertips, and provides space to work, engage and relax.

**About the Role**

In the role of Guest Service Officer you will be responsible for the guest’s arrival and departure experience. Reporting to the Room Division Manager, and you will be enjoying an inclusive working environment within a dynamic team that extends beyond the realms of Front Office.

This varied and dynamic role provides a chance to develop your professional hospitality career within an international company; either in Australia or overseas.

**Main Responsibilities**

In a part time capacity you will be responsible for the check in/ out of guests including cashiering. You will be conducting and taking care calls with guests, coordinating and programming wake up calls and assisting guests with general enquiries

**Qualifications - External**
- Whilst prior Front Office experience is great, we are interested in your personality and passion for extending care to our guests, as well as your general customer service experience.
- Our guests enjoy our service and care 24/7 and so we do require flexibility with a mixture of morning, evening and overnight shifts on any day of the week including weekends and Public Holidays
- A valid visa with relevant working rights in Australia are a must.

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

**Qualifications**:
Whilst prior Front Office experience is great, we are interested in your personality and passion for extending care to our guests, as well as your general customer service experience.

Valid full WA driving license

Our guests enjoy our service and care 24/7 and so we do require flexibility with a mixture of morning, evening and occasional overnight shifts on any day of the week including Public Holidays

A valid visa with relevant working rights in Australia are a must.

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

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