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Disability Service Manager

3 weeks ago

Geelong, Australia Nextt Group Full time

Full Time Permanent | Hybrid Working
- Join a highly recognised and forward-thinking NDIS provider.
- Manage a great NDIS portfolio | Be part of a highly motivated and vibrant

Due to an exciting growth phase, we have an exciting opportunity for an experienced leader in disability to join our Client Experience team in Geelong. Our Office is based in the centre of Geelong, with regular travel in the community.

**Could this be your "Nextt" opportunity?**

The Disability Services Manager, also known as the Client Experience Manager, plays a crucial role in the Client Experience Team. As a key member of the team, the role focuses on leading and developing a team of high-performing Support Workers whilst providing an excellent end-to-end client experience at Nextt.

**Nextt**

We are passionate about delivering person-centred care. As a leading NDIS provider throughout QLD, NSW, VIC, and SA, we believe everyone deserves to get more out of life and are passionate about understanding our customers and supporting them to achieve their goals. We act with integrity, aim to provide the best service, listen to maximize outcomes, and always strive to continuously improve.

**About You**

Your portfolio consists of a caseload of clients in the community. You'll coach and support your team to meet the needs, wants, and aspirations of our participants. With this in mind, we ask that:

- You are a competent leader with exceptional people management skills, a service-oriented mindset, and a results-driven approach to solving problems.
- You have a track record of achieving success for clients.
- Can collaborate effectively with others.
- Possess experience in the disability sector. Experience in Supported Independent Living and the NDIS is preferred, but not essential.
- You are skilled at navigating various systems and proficient in adhering to established protocols.

**What will we offer you?**
- Working in this position can be very fulfilling, as you'll see firsthand the positive impact you have on people's lives every day.
- You'll also have access to a range of training programs, networking opportunities, and upskilling initiatives that can help you grow in your career and develop your skills.
- Our team is known for being supportive and positive, and you'll have the option to work in a hybrid format that offers flexibility. And of course, we offer competitive compensation.