Customer Service Rep/internal Sales Support

7 days ago


Stapylton, Australia Civilmart Full time

**Customer Service Representative/Internal Sales Support (CSR)**

**The Role**:
Civilmart are currently seeking a Customer Service Representative/Internal Sales Support (CSR) to join our amazing team in Staplyton. Our CSR plays a fundamental role in the continual growth of our business as the first point of contact for all our customer queries. They are responsible for all administrative support to our internal sales teams and communicate extensively with our valued customers and logistics team to ensure our products are always delivered in a timely manner.

**Key Responsibilities**:

- Provide quotes and complete sales orders
- Liaise with finance, production, technical and logistics teams
- Source and secure new jobs and customer leads
- Resolve customer complaints in a timely manner
- Update stock control, quotations, and sales orders daily
- Organise the purchase of non-stock items
- Advise customers about delivery schedules

**The successful applicant will have**:

- Previous experience in sales and exposure working with customers, preferred
- Excellent verbal communication and negotiation skills
- Display passion and drive to secure new customers
- Loves working in a vibrant and close-knit team
- Enjoy turning complex customer situations into positive experiences

**Why Civilmart?**
- Our Company’s people and culture are our #1 focus
- We are a solution focused, flexible and highly entrepreneurial company
- We provide ongoing training, career development and support to all our staff

**Who We are?**

Civilmart is an Australian owned national manufacturer of civil concrete products supplying to sectors such as residential development, local governments, water authorities, civil infrastructure, irrigation, the plumbing, and drainage market. We are renowned for being one of the largest producers of precast concrete in Australia With our operations now expanding across QLD, NSW, VIC and SA across 22 different sites

**Job Types**: Full-time, Permanent, Casual

**Salary**: $55,000.00 - $60,000.00 per year

**Benefits**:

- Professional development assistance
- Referral program

Schedule:

- Day shift



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