Level 1 Desk Service

2 days ago

Brisbane, Australia Blackroc Full time

Career Progression
- Budgeted career Training
- Hybrid Working arrangements

We are looking for a Junior Service Desk Operator to join one of Australia's most revolutionary SaaS technology companies. The role is ideal for someone wanting to take the next step in their career and work with bleeding edge technology.

As a
**Level 1 Service Desk Operator**, you will be required to log and solve software problems from the service desk to the client and communicate with stakeholders and customers via multiple platforms.

**To be successful in this role**:

- Must have knowledge and understanding of Microsoft Office suite programs, SharePoint, and Atlassian products.
- Can communicate with customers well and solve problems with them
- Experience in supporting server hardware
- Is good at prioritizing tasks and completing them in a timely manner
- Ability to record and document tickets in systems and communicate with team.

**What you'll get out of it**:

- Working within a great team environment
- Chance to Progress with your career in IT
- Budgeted training provide for relevant qualifications
- Hybrid work from home system
- For more information on this opportunity please contact Harry at BLACKROC for a confidential chat on 0438 175 130. Alternatively, if this isn’t the right opportunity for you but you’re interested in other opportunities within Cloud and Infrastructure in Brisbane/Gold Coast, feel free to contact me._

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