Account Manager

2 days ago


Sydney, Australia monday.com Full time

**About The Role**:

- Drive and own the renewal processes in collaboration from reachout and negotiation to confirmation of payment.
- Work closely with the Customer Success, finance and sales teams to retain customer contracts, secure renewal and support the accounts’ growth.
- Negotiate renewal terms to align with the customer and the company goals
- Maintain a rolling 90-day renewal forecast by segment and/or territory
- Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.).
- Enhance the renewals process playbook to maximize account and ARR retention
- Handle escalations relating to contract questions, negotiations, and requests.

**Your Experience & Skills**:

- 2-4 years of relevant experience in Account Management/Renewal Management/Customer Success ideally in SaaS companies
- Drive and own the renewal process E2E
- Work closely with the Customer Success, finance and sales teams to retain customer contracts, secure renewal and support the accounts’ growth.
- Negotiate renewal terms to align with the customer and the company goals
- Maintain a rolling 90-day renewal forecast by segment and/or territory
- Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.).
- Enhance the renewals process playbook to maximize account and ARR retention
- Handle escalations relating to contract questions, negotiations, and requests.
- Motivated by supporting others to achieve success and growing individuals


  • Account Director

    2 weeks ago


    Sydney, New South Wales , Australia Demo Account Full time $120,000 - $180,000 per year

    Summary:We are seeking an experienced Account Director to oversee and manage our client accounts across all industries. The ideal candidate will have a proven track record of building and maintaining strong relationships with clients, driving revenue growth, and leading a team of account managers.Responsibilities:Develop and execute strategic account plans...


  • Sydney, New South Wales , Australia Dale Demo Account Full time $80,000 - $120,000 per year

    Summary:We are seeking a highly motivated and experienced People and Culture Manager to join our team. The successful candidate will be responsible for overseeing all aspects of human resources, including recruitment, employee relations, performance management, training and development, and compensation and benefits. The People and Culture Manager will work...

  • Accounts Manager

    2 days ago


    Sydney, Australia Hudson Australia Full time

    Our client is looking for an Accountant to manage the accounts payable and processing of payments and credit card and invoice conciliations. Our client is looking for an Accountant to manage the accounts payable and processing of payments and credit card and invoice conciliations. You will manage a high volume of accounts payable, vouching and processing...

  • Account Manager

    8 hours ago


    Sydney, Australia Adyen Full time

    **This is Adyen** Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the...

  • Account Manager

    2 weeks ago


    Sydney, Australia HSI Full time

    **Job Summary** The Accounting Manager oversees the accounting department functions with a focus on ensuring the timely and accurate delivery of financial statements and reporting. You will be responsible for overseeing company budgeting and forecasting, and developing accounting procedures. The Accounting Manager will analyze financial data to advise and...

  • Account Manager

    1 week ago


    Sydney, Australia Adyen Full time

    **This is Adyen** Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the...

  • Account Manager

    2 weeks ago


    Sydney, Australia AA Appointments Full time

    A long standing corporate travel management company with an excellent reputation in the market are looking for an experienced corporate Account Manager to join their superb team and manage their APAC accounts. **About the Role** As the Account Manager for this award winning TMC your day will involve: - Managing relationships with corporate accounts...

  • Account Manager

    2 weeks ago


    Sydney, Australia Acceleration Partners Full time

    **Please note that this role requires a fluent level of Japanese** **LOCATION**: Australia Some travel is required for client meetings or other internal meetings, conferences, etc. **REGIONAL & LANGUAGE REQUIREMENTS**: **THE ROLE**: Acceleration Partners is seeking an Account Manager with a foundation of affiliate marketing experience/knowledge. The seat...

  • Account Manager

    2 weeks ago


    Sydney, Australia Chartered Accountants ANZ Full time

    We encourage Passion to Grow and improve - High-performing, dynamic team - Develop multi-level strategic relationships - Support members to unlock the value they need and truly make a difference Are you a dynamic and goal-driven professional with a passion for business development and relationship management? We are seeking 2 talented Account Managers to...

  • Account Manager

    1 week ago


    Sydney, Australia Topham Guerin Full time

    **Want to join a fast-growing, game-changing creative and digital agency?** ‍We are Topham Guerin. A close-knit bunch of crafty thinkers looking for up-and-coming advertisers to join our team. We have big ambitions and need someone who has the drive and the hustle to help make them happen. **Becoming an Account Manager** As an Account Manager you will...