Despatch Coordinator-newcastle

**About the role**:
As our Despatch Coordinator, you will demonstrate experience in despatch planning, scheduling and prioritisation. You will be working closely with your Despatch Supervisor and interacting with all departments on site.

You will be responsible for planning despatch to optimise service levels and customer satisfaction, without compromising our well-established safety and quality standards.
- Despatching of all loads through JDE
- Ensure required fleet matches delivery plan
- Accurate despatch of correct order to customer
- Daily liaison with customers, the planning team and the project management team with notification of changes to the delivery plan, concerns on site and proof of delivery requests
- Preparation of delivery paperwork and general administrative duties
- Managing driver and wait times with an expectation to reduce yard wait time
- Performing load checks and auditing of loads and load restraint
- Sign off safety checklists
- Adhering to all relevant health and safety policies, standards, procedures and legislative requirements
- Be reliable, punctual, committed and be able to work autonomously
- Be a team player and willing to support the wider business
- Have exemplary time management and prioritisation skills
- Have experience and or knowledge of the transport industry and understand load compliance
- Be highly focused on safety and adhere to all policies, standards, procedures and legislative requirements
- Have a customer service and relationship management mindset with a high level of negotiation skills
- Be process orientated and demonstrate a high level of resilience
- Be computer literate and have experience with Microsoft Office Suite, JDE/SAP, Sparks desirable
- Load restraint knowledge desirable

**Key Benefits**:
Below are some of our key central benefits that are available to all employees. Other benefits may be available depending on your role or site.
- **Generous parental leave**: 20 weeks paid Primary Carer Leave and 3 weeks paid Partner Leave for those who have worked at the business for at least 12 months. The company also provides superannuation contributions for the Primary Carer during the period of unpaid parental leave for eligible employees (limitations apply).
- **Employee Benefits Program**: discounts for employees, friends and family on a huge selection of products and services from a variety of brands including Samsung, Coles, Harvey Norman, Village Cinemas, Dick Smith, Vodafone, Thrifty and many more.
- **Corporate rates for private health insurance**: Nib Health Insurance offers discounted cover for employees.
- **Employee Assistance Program**: Converge International, our EAP, offers confidential, professional and free counselling and support resources in areas such as marriage/family difficulties, interpersonal conflict, stress, depression or anxiety, alcohol and/or drug dependencies, grief, loss or trauma and workplace problems.
- **Self-Care Bento Boxes**: A series of 45-minute online sessions for self-care, providing effective strategies to enhance self-awareness and self-compassion. Topics include sleep, diet, exercise, burnout and more.
- **Mental Health First Aiders support**: Caring for the health and safety of our people is fundamental to the way we operate. We have Mental Health First Aiders on the majority of our sites available and who have the skills to recognise, connect and respond to someone experiencing a mental health problem or mental health crisis.

**About us**:
**InfraBuild** is Australia’s leading integrated steel manufacturing, distribution and recycling business, making steel using our electric arc furnaces. We provide solutions for commercial and residential construction, large scale and nation-building infrastructure as well as our primary producers and rural sectors. With ambitions to be carbon neutral by 2030, each day we help build futures through sustainable steel.

**InfraBuild**'s mesh team is a manufacturing channel within the** InfraBuild** business with over 100 years’ experience in mesh manufacturing. Our high-volume machines are across 3 facilities in VIC, NSA and QLD. The rod from which our mesh products are manufactured is sourced from **InfraBuild**'s integrated supply chain, ensuring our commitment to locally produced steel.

**Why work here?**:
We offer more than just a job; we provide a dynamic environment built on **three pillars** that define our commitment to both our team and our industry.
- **Work with a greater purpose**: Join us in the pursuit of a sustainable future as we progress our ambition to become carbon-neutral. You will contribute to a legacy that not only helps to build our nation but sustains our environment for future generations. Embrace a culture where differences are celebrated, innovation is embraced and valuing everyone's unique perspectives contributes to our transformation.
- **Work well - live better**: We understand the importance of working in an environment which supports