Community Manager

5 days ago

Toowoomba, Australia Ingenia Communities Full time

We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.

Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.

**About the Role**
As the Community Manager, you will lead and oversee the day-to-day operations of the community, managing staff, contractors, and resident relations to drive revenue and create a welcoming, engaged environment. You will play a key role in marketing, events, and maintaining high service standards for current and prospective residents.

**Key Responsibilities**
- Conduct site audits as well as entry and exit inspections and report on findings
- Organise events and activities and evaluate outcomes
- Prepare marketing material and participate in open days
- Network with key community groups and build positive relationships
- Ensure presentation and cleaning standards are maintained
- Oversee the day-to-day running of the community
- Manage the resale of resident homes

**Skills & Experience**
- Experience in a similar role, preferably within seniors living
- Demonstrated leadership experience
- High levels of customer service with the ability to communicate at all levels
- Highly organised and efficient
- Real estate sales & property management experience
- Previous experience in managing a team

**Benefits**
- Above award hourly rates + great reward and recognition programs
- Rewarding role, get that “feel good factor” from assisting your residents
- Fun, sociable and honest team, with supportive company culture

**What’s next?**

No agencies please.

**Culture and Benefits

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