Donation Processing Specialist

Hybrid role with 2 days a week in our Richmond office, 35 hour work week and flexible work arrangements.
- 5 weeks of annual leave, salary packaging benefits, and opportunities for professional growth.
- Employee Assistance Program for team members and their family.

**About us**:
At CBM Australia, our mission is to end the cycle of poverty and disability.

As Australia’s only international development organisation focused on disability inclusion, our work improves the quality of life of people with disabilities living in the poorest communities.

We have a rewarding opportunity for an experienced and passionate **Donation Processing Specialist (Parental Cover Fixed Term)** to join CBM Australia.

The Donation Processing Specialist is a parental leave cover, joining CBM Australia’s Business Operations team on a fixed-term contract until approximately February 2027. This role is responsible for ensuring the accurate and compliant processing of donations across multiple channels, supporting financial compliance of fundraising campaigns, and maintaining financial systems and documentation. Reporting to the Head of Finance, the position plays a critical role in upholding CBM’s financial integrity and operational efficiency.

The role works collaboratively across departments and with external providers to ensure smooth donation workflows, PCI compliance, and reconciliation of income. It also contributes to broader finance functions, with a focus on continuous improvement and stakeholder engagement.

Founded on Christian values, CBM enables compassionate Australians to be part of creating lasting positive change in our world. Join us and make a meaningful difference

**The successful applicant will look like**:
**Specific outcomes required**:
**About you**:
You’re a detail-oriented finance professional who thrives in collaborative environments. With a proactive approach to refining systems and processes, you enjoy working across teams to enhance efficiency and impact. You’re confident navigating priorities and deadlines, consistently delivering accurate and high-quality work. Your communication skills help you build trusted relationships with both internal stakeholders and external partners.

You’re aligned with CBM Australia’s mission and values, and feel comfortable contributing within a faith-based organisation. Most importantly, you’re ready to bring your skills to a purpose-driven team making a meaningful difference in the lives of others.

**To be considered for this role, you will have**:

- Proven experience in financial administration, or similar operational finance roles.
- Strong reconciliation skills, particularly in reconciling donation income to bank accounts.
- Experience in supporting process and systems development, testing, and documentation.
- Excel skills and proficiency with financial systems, work activity management systems and CRM platforms.
- Strong organisational and administrative capabilities, with attention to detail.
- Ability to manage and meet internal and external deadlines.
- Demonstrated ability to work productively in an agile environment, managing multiple tasks and competing priorities.
- Strong interpersonal skills and a collaborative team approach.
- Ability to build effective relationships with internal stakeholders and external service providers.
- Understanding of compliance requirements, including PCI standards and financial obligations in fundraising.
- Commitment to CBM Australia’s mission and values, and comfort working within a faith-based organisation.
- Willingness to contribute to the growth and development of CBM and its work.

**What we offer**:

- The chance to make an impact that matters in a team of like-minded professionals.
- Flexible working arrangements.
- Hybrid role, with 2 days a week in our Richmond office.
- 35 hour work week.
- 5 weeks annual leave.
- Salary packaging benefits up to $15,900 for eligible household expenses + up to $2,650 for meals and entertainment.
- Paid parental leave.
- Confidential and free access to our Employee Assistance Program for team members and their family.
- Join a supportive team who is committed to fostering genuine career progression.
- A collaborative and inclusive work environment that priorities employee wellbeing.
- A work environment and values-driven culture that employees state in their feedback, is one of the most inclusive, caring, and enjoyable that they have ever worked in.

**To Apply**:
If you meet the above criteria, please submit your resume via Seek.

Applications will be considered as soon as they are received.