Customer Service/admin

12 hours ago

Yamanto, Australia Custom AUto Gates and Fencing Full time

**Customer Service Admin Role**

Custom Auto Gates & Fencing is a leader in the industry, due to an internal promotion we seek a new team member to fill a “customer service and administration role”

This role will suit those that have good ability to cope with change in a fast-paced environment. Ideally you will come from a background with knowledge of home improvement sector and products, gained through customer service - both direct face to face and over the phone.

A Monday to Friday role will see you enjoying weekends off and a 2 week close down in the Christmas period as well. Remuneration is inline with award or above and will be commensurate with experience and qualifications.

**Key Skills**
- Excellent written and verbal communication skills
- Customer service focussed
- Ability to problem solve
- Confidence to resolve complaints or disputes using balanced, relevant and respectful communications
- Team player
- Good work ethic and self-motivated
- Strong interpersonal and relationship management skills
- Positive and pleasant attitude
- Shows initiative
- Ability to learn and follow procedures and processes
- High level of honesty, integrity, and loyalty
- Demonstrates high level organisational skills
- High level attention to detail
- Sound computer skills including windows suite and CRM software (Ascora)
- Basic Point of Sale and take payments

**Experience**
- A minimum two (2) years experience in a customer service and admin role
- Customer support, sales, and communications
- Administration duties
- Exposure to WHS, H/R well regarded
- Retail Sales such as Hardware / Landscape / timber yard will be well regarded
- Knowledge of building, construction, home improvement industries well regarded

**What we can offer you**
- A diverse role including;
- Administration
- Customer service
- Communications
- Sales
- Small team supportive environment
- Casual Position with fulltime hours
- Growing company with potential career progression

**Job Types**: Full-time, Casual

**Salary**: $45,000.00 - $50,000.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Yamanto, QLD 4305: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Admin Duties: 2 years (required)
- Customer service: 2 years (required)

Licence/Certification:

- Manual License (required)

Work Authorisation:

- Australia (required)

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