Asset Manager, Global Realty Services

Asset Manager, Global Realty Services (GRS), Australia

Job Title:
Asset Manager, Australia, GRS, AVP

Reports To:
Regional Director, APAC (ex. India), GRS, VP

Primary Responsibilities:
The Asset Manager is accountable for the effective performance of all occupancy related activities within State Street Corporation owned and/or leased premises within Australia (including Sydney and Melbourne locations).

This accountability extends to the following activities; occupier business unit/stakeholder relationship management, space planning, occupancy cost planning & budgets, site management & landlord relationships, vendor performance & contracting, project management, sub-tenant management, occupancy risk management, audit & compliance, SSC staff/contingent workers/visitors health & safety, database accuracy, office support services & related transactions.

For effective performance of this role, the Asset Manager will rely upon support from within GRS global/regional teams, plus other corporate support functions, to provide the necessary expertise locally, as outlined in detail below.

The Asset Manager, whilst not being an expert in all areas, will however manage and/or ensure coordination with the appropriate SME of all matters, acting as a principle point of contact for all occupancy/premises related matters within Australia.

The major categories of an Asset Manager’s role & responsibilities include:
Occupier Relationship Management:
Primary responsibility for senior Management, Business Unit and Corporate Function occupier relationship management matters at the respective premises within region, plus all associated office services (including Facilities Management outsourced activities), space/capacity planning, site management, issues resolution, allocations and move management.

Premises Management:
To manage all premises in an effective and compliant manner including; vendor services, performance, reliability, governance, risk management, building codes, sustainability targets & initiatives, health & safety, sub-tenant management.

Responsible for the development and ongoing performance management of premises and office services budgets & costs, capital improvements and related staffing and costs.

Ensure a high level of support and monitoring for all critical areas in the portfolio including trading/dealing room operations, main equipment & server rooms, data centre space and disaster recovery sites to ensure continuous business operations and operational stability.

Project Management:
Responsible for management of all related premises projects within their respective region, through coordination of both internal and external teams including all project commercial negotiations, contracts, site works and budgets, project administration and internal client relationship representation (effectively leading the project from an internal perspective).

Outsourced FM Provider Coordination:
Coordination with the CBRE APAC Account Director and all CBRE FM outsourced team members within Australia and their related sub-contracted vendors, including monitoring services & KPIs, identification of any service gaps, revisions to scope, performance evaluations, sustainability initiatives, etc.

GRS Support Functions and other BU/Corp Functions Coordination:
Jointly responsible for the coordination and effective delivery/collaboration with respective GRS Support Service line teams, plus local and global Corporate Function representatives, to ensure effective management of the premises portfolio and related office and project services.

Coordination with GRS Support Service and other internal SSC teams/functions including (but not limited to) the following:

- GRS Research & Analytics
- GRS Finance
- GRS Engineering
- GRS Transaction Management
- GRS Legal
- GTS/IT/AV teams (re office, DC & DR premises, projects, etc.)
- GHR (re H&S programs and shared accountabilities)
- Corp Security (re H&S programs & shared accountabilities + access controls and monitoring)
- Local Crisis Management Teams (CMT) and BCM/BCDs (re H&S programs + local BCP premises management)
- Local Finance teams
- Local Admin teams
- Local Legal Entity Directors
- Local Senior Managers (both BU & Corp Functions)