Customer Service Representative

2 weeks ago

Bronte, Australia Titan America Full time

**Overview**:

- Titan America, LLC, is a leading environmentally and socially progressive heavy building materials company located in the eastern United States. Titan America is part of the TITAN Group, an independent, multi-regional producer of cement and other related building materials. Our products include cement, aggregate, ready-mixed concrete and fly ash beneficiation. TITAN Group has a record of continuous growth since its establishment in 1902. It has expanded its production and distribution operations into 13 countries, employing more than 5,500 people. Our products protect human life and personal property, improve the quality of life, generate economic prosperity and connect society.Success begins with hiring the right people to partner with us as we grow and develop our business. People are central to everything we do. It is through their efforts and talents that Titan has been successful for over 100 years.**Responsibilities**:

- Titan Virginia Ready Mix has an immediate opening for a **Dispatcher/Customer Service Representative** in Sterling, VA. This is a salaried non-exempt position reporting to the Dispatch Manager. The primary responsibility of this position is to facilitate the highest level of customer satisfaction including order taking, dispatching, scheduling of drivers and deliveries, delivery efficiency and inter-department communication.**Responsibilities**:
- Responsible for order taking, scheduling, dispatching and customer relations
- Maintain efficient delivery controls through proper scheduling and accurate order entry into the dispatch system
- Resolve transportation conflicts and handle unusual and difficult customer complaints
- Provide customer support to ensure maximum efficiency
- Embraces and enhances a performance based Safety Culture
- Is positive and upbeat in all communications with customers and other departments
- Relentlessly pursues a solution to every issue that a customer brings to them
- Deep desire to exceed expectations of internal and external customers; not satisfied with just meeting expectations
- Identify and communicate repairs and maintenance of logistics communication equipment

**Qualifications**:
**Qualifications and Skills**:

- High School education or equivalent required, secondary education preferred
- Two to four years’ experience in dispatch or logistics required; construction industry experience preferred
- Ability to work well under pressure; previous customer service experience in a high pressure/high volume environment required
- Excellent PC skills, Excel, Outlook, Word; previous experience with Trimble a plus
- Familiar with geographical areas in Northern Virginia
- Bilingual, English/Spanish a plus
- Must be able to work flexible hours and overtime
- Good telephone and 2-way radio skills; ability to deal with internal and external customers in a courteous and professional mannerTitan America is an Equal Employment Opportunity (EEO) / Affirmative Action employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.

  • Customer Service Representative

    2 weeks ago

    Bronte, Australia Titan America Full time

    **Overview**: - Titan America, LLC, is a leading environmentally and socially progressive heavy building materials company located in the eastern United States. Titan America is part of the TITAN Group, an independent, multi-regional producer of cement and other related building materials. Our products include cement, aggregate, ready-mixed concrete and fly...

  • Customer Service Representative

    2 weeks ago

    Bronte, Australia Titan America Full time

    **Overview**: - Titan America, LLC, is a leading environmentally and socially progressive heavy building materials company located in the eastern United States. Titan America is part of the TITAN Group, an independent, multi-regional producer of cement and other related building materials. Our products include cement, aggregate, ready-mixed concrete and fly...

  • Customer Service Rep Ii

    1 week ago

    Bronte, Australia Titan America Full time

    **Overview**: - Titan America has an immediate opening for a Block Dispatcher/Customer Service Representative in the Deerfield Beach Office in FL. This position will report to the Block Dispatch Manager. The primary responsibility of this position is to ensure the highest level of customer satisfaction during order taking, dispatching, scheduling of drivers...

  • Cement and Aggregates Sales Representative

    2 weeks ago

    Bronte, Australia Titan America Full time

    **Overview**: We are seeking a highly motivated and results-driven individual to join our team as a Cement and Aggregates Sales Representative. In this role, you will be responsible for promoting and selling our company's cement and aggregates products to clients within the construction industry. As a key member of our sales team, you will play a crucial...

  • Ash Sales Representative

    2 weeks ago

    Bronte, Australia Titan America Full time

    **Overview**: We are looking for a skilled and motivated **Sales Representative** to join our Separation Technologies team supporting the Ohio territory. This position will be responsible for promoting fly ash products, sustain and build customer relationships and respond to market trends. **Responsibilities**: - Demonstrate the ability to inspire and...

  • Concrete Sales Representative

    2 weeks ago

    Bronte, Australia Titan America Full time

    **Overview**: - Titan America, LLC, is a leading environmentally and socially progressive heavy building materials company located in the eastern United States. Titan America is part of the TITAN Group, an independent, multi-regional producer of cement and other related building materials. Our products include cement, aggregate, ready-mixed concrete and fly...

  • Customer Resources Specialist

    2 weeks ago

    Bronte, Australia Titan America Full time

    **Overview**: We are looking for a skilled and motivated **Customer Resources Specialist** to join our team in Troutville, VA. This position provides prompt response to customer needs for products and services provided by Roanoke Cement and Separation Technologies. **Responsibilities**: - Ability to analyze and select most cost-effective carrier based on...

  • Outside Sales Reprsentative

    2 weeks ago

    Bronte, Australia Titan America Full time

    **Overview**: Titan Florida is a wholly owned subsidiary of Titan America LLC, a leading environmentally and socially progressive heavy building materials company located in the eastern United States. Titan America is part of the TITAN Group, an independent, multi-regional producer of cement and other related building materials. Our products include cement,...

  • Sales Rep

    2 weeks ago

    Bronte, Australia Titan America Full time

    **Overview**: Titan America LLC is a leading environmentally‐ and socially progressive heavy building materials company located in the eastern United States. Titan America is a part of the TITAN Group, an independent, multi‐regional producer of cement and other related building materials headquartered in Athens, Greece. Our products include cement,...

  • Practitioner, Family Preservation Reunification

    2 weeks ago

    Bronte, Australia CatholicCare Victoria Full time

    **Central Office** 4-6 Peel Street North, Ballarat VIC 3350 PO Box 2537, Bakery Hill VIC 3354 **T** 03 5337 8999 ABN 51 857 084 361 **Position Description** **Position Title**:Family Preservation Reunification Response (FPRR) Practitioner **Program/Section and/or **Client Services **Portfolio**: **Location**:Bendigo. Travel to other locations will be...