ERP Pronto Specialist

10 hours ago


Melbourne, Australia Sharp & Carter Full time

Permanent Opportunity
- Hyrbid Role - Canterbury based
- ERP Pronto Specialist

**About the role**
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**Responsibilities**
- Act as a finance SME - to ensure maximum value from the Pronto ERP system.
- Drive the adoption and use of the Pronto ERP system.
- Work with stakeholders across the business to translate business needs into technical solutions.
- Demonstrate a customer
- focus in all behaviours which may include handling challenging and complex customer service enquiries.
- Serve as the escalation point from the Systems and Support Manager where required for technology related issues and / or requests relating to the Pronto ERP system.
- Act as overflow / backup to Systems and Support Manager to support day-to-day business support requirements.
- Provide expertise to the project team to ensure that all elements of the project plan are realistic and achievable.
- Assist the project team with training plans and rollout plans as required.
- Work with the project team to ensure that all elements of the ERP are documented as part of any upgrade or development.
- Assist in testing activities as required to ensure that the system works end-to-end, integrates with other systems successfully, and data is consistent.

**Desired Experience**
- Tertiary qualifications in Technology, Business and / or Finance/Accounting.
- Experience in Pronto ERP is critical, preferably with a strong finance background.
- Proven experience in using and implementing the Pronto Financial modules (General Ledger, Accounts Payable, Accounts Receivable and Fixed Assets)
- Technical competence and working knowledge of systems support in a complex environment.
- Experience in the creation and maintenance of business or technology processes.
- Experience delivering ERP training and support.



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