Outbound Team Leader

3 days ago

Highland Park, Australia Princess Polly Full time

Established as an online force in the Australian retail scene in 2010, Princess Polly has been delivering fashion-forward, trend-driven apparel and accessories for over 10 years. **We are obsessed with creating the best customer experience available online** and are committed to ensuring a speedy delivery so our customers can wear their picks this weekend As a global player with offices located in Los Angeles and Australia’s Gold Coast, we are now looking for the best and brightest to join our global team in order to grow the Princess Polly brand around the world We are looking for a Committed, Fun, Optimistic, Innovative, Passionate, Go-getter to join our Distribution Centre Team at Highland Park. As the **Outbound Team Leader**, you will lead the Orders Pick and Pack Team to 100% completion at all carrier cut-off times daily; and you will work with the Outbound Manager to streamline pick distribution & continuously improve and evolve processes. **SUCCESS LOOKS LIKE**: - Effective Team management across the Outbound operations to deliver optimal customer outcome - Measure and balance Team output requirements delivering Team efficiencies between Pick and Pack functions. - Support performance improvement and development of the Outbound Team through feedback and training - Build and maintain strong professional relationships with internal and external customers, namely our Carrier Service drivers and customer service representatives. **REQUIREMENTS**: - 3 years minimum experience leading and providing performance feedback to Teams of >50 in size - Strong communication, interpersonal, and organisational skills. - Experience in eComm, Warehouse & Distribution, or retail fashion - Experience with WMS Systems, preferably PeopleVox, Shopify, Ento - Excellent multi-tasking skills; high attention to detail. - Ability to multitask and prioritise, making decisions with clear communication - Intermediate or Advanced Skill level in Google Suite/MSOffice We recognize that asking you to give 100% of yourself on daily basis, requires us to show you the love and offer a package that can only be described as best in class within the retail space today - Amazing Employee Discount Program; - The chance to work with like-minded trend-setting individuals; - Positive Company Culture that celebrates both personal & company milestones; Aside from the amazing array of tangible benefits and perks, Princess Polly offers you the chance to make a daily impact on a global business. You have the opportunity to pursue your passion and plan your own future as part of our team Princess Polly is an Equal Opportunity Employer (EOE) We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us, different makes us better. **#PrincessPolly #PursueYourPassion #PollySays #PrincessPollyCareers

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