
Guest Service Agent
5 days ago
**Hotel Guest Service Agents**
We have full-time and casual Guest Service Agent positions available at the Hotel Grand Chancellor. Our teams are growing, and we are looking for likeminded individuals who are passionate about providing an exceptional high-quality level of service to our guests and who is determined to progress their hotel management career.
If you have demonstrated knowledge and experience in hotel operations or looking to utilise your exceptional customer service skills and can pick up new software and procedures with ease, then we want to hear from you.
**If you are someone who**:
- Has demonstrated knowledge and experience in hotel operations,
- Enjoys meeting new people and likes to ensure they have a positive experience,
- Provides exceptional guest service that leaves them wanting to come back again and again,
- Has outstanding communication and organisation skills,
- Has a high level of accuracy and attention to detail,
- Has a positive can-do attitude and is a team player,
- Has exceptional personal presentation and a friendly and professional attitude,
- Is looking for an opportunity to start or progress your hotel management career, then look no further
Reporting to the Front Office Manager, the Guest Service Agent will support the efficient running of front office operations. Providing a warm, welcoming, professional and efficient check-in and check-out procedure ensuring a high level of guest satisfaction.
**Key responsibilities for the role include but not limited to**:
- Provide efficient service for guest registrations and departures.
- Settle guest accounts, ensuring cashiering is accurate.
- Adhering to all credit and accounting procedures.
- Manage guest requests and grievances in a professional and timely manner.
- Store and retrieve guest luggage as required or requested in accordance with established procedures.
- Ensure across daily hotel functions, groups, conventions and tours.
- Work closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
- Attend to all incoming calls in a professional and polite manner.
- Provide tourist information to guests and make reservations for sightseeing tours, restaurants, the cinema and live entertainment.
**You must be flexible and able to work a 7-day rotating roster incorporating days, nights, weekends and public holidays and have full Australian working rights.**
Please forward your resume and cover letter telling us all about you, your relevant experiences and why you want to be part of our hotel.
-
Guest Service Agent
6 days ago
Adelaide CBD, Australia Wyndham Destinations Full time**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...
-
Guest Service Agent
7 days ago
Adelaide CBD, Australia Holiday Inn Express Adelaide City Centre Full time**Description**: Pro-invest Hotels are a trusted partner to some of the world’s most recognised hotel brands, as a franchisee, ranging from mid-scale through to full service and lifestyle hotels, such as Kimpton, Holiday Inn Express, voco, Hotel Indigo and Sebel. At Holiday Inn Express® our purpose is to provide simple, smart travel. That's where you...
-
Guest Service Agent
2 weeks ago
Adelaide, South Australia ibis, ibis Styles, ibis budget Full timeCompany DescriptionAt Ibis Adelaide, our Guest Service Agents are our un-official director of first impressions at the hotel front desk You lead with liking, making every person feel welcome and create memorable experience, right from GOJob DescriptionOur Guest Service Agents are a key position and the first point of call for our guests when they arrive. You...
-
Guest Service Agent
2 weeks ago
Adelaide, South Australia ibis, ibis Styles, ibis budget Full timeCompany DescriptionAt Ibis Adelaide, our Guest Service Agents are our un-official director of first impressions at the hotel front desk You lead with liking, making every person feel welcome and create memorable experience, right from GOJob DescriptionOur Guest Service Agents are a key position and the first point of call for our guests when they arrive. You...
-
Guest Services Agent
4 hours ago
Adelaide, South Australia Virgin Australia Airlines Full timeWe're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice', to something wonderful.Like any good mission, this one starts with our people.Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for.Because when they're free to be themselves, they're better able...
-
Guest Service Agent
2 weeks ago
Adelaide, Australia Travel + Leisure Co. Full time**We Put the World on Vacation** Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting...
-
Guest Service Agent
4 days ago
Adelaide Region SA, Australia Mantra Hindmarsh Square Full timeOffering premier apartment-style accommodation in Adelaide's bustling CBD, **Mantra Hindmarsh Square** is also home to one of the city’s favourite restaurants and bars, serving coffee in the morning sun, light lunches, cocktails and dinners. Plus across the road are more upmarket eating houses, iconic pubs and fashionable boutiques, making this hotel truly...
-
Guest Services Agent
2 days ago
Adelaide, South Australia Virgin Australia Airlines Full timeWe're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice', to something wonderful.Like any good mission, this one starts with our people.Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for. Because when they're free to be themselves, they're better...
-
Guest Services Agent
21 hours ago
Adelaide, South Australia Virgin Australia Airlines Full timeWe're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice', to something wonderful.Like any good mission, this one starts with our people.Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for.Because when they're free to be themselves, they're better able...
-
Guest Services Agent
2 weeks ago
Adelaide Region SA, Australia Virgin Australia Full time**Work type**: Part Time **Location**: Adelaide **Job type**: Customer Service **Applications close**: **Guest Services Agent**: Hello. We’re Virgin Australia, and we’re looking for Guest Services Agents to join our team in Adelaide Airport. We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying is...