Customer Service Administrator
5 days ago
State Government Opportunity | VPS3 $46.71 Per Hour | 6 Month Temporary Assignment
**Your new company**
This Victorian State Government Organisation manages the state's critical transport infrastructure and is heavily involved with several priority projects for Victorians. Due to a period of leave, an opportunity has become available to join this organisation in a temporary capacity.
**Your new role**
**What you'll need to succeed**
- Makes a positive and credible impression; communicates clearly and fluently; handles difficult and sensitive topics.
- Identifies and responds to customer needs; tailors services and delivers outcomes; manages service risks.
- Resolves issues with existing guidelines or my own analysis; Consults others if needed; Determines additional information; Applies critical thinking and problem-solving concepts.
- Sees and confirms others’ perspectives; Understands stakeholders’ motivations, needs, and wants; Tailors communications according to audience.
- Collects and uses data and information to enhance customer experiences; applies relevant policies, processes, and systems.
**What you'll get in return**
- Learning and development
- Flexibility to balance work and life commitments
- Completive hourly rate
- Inclusion and Diversity
**What you need to do now**
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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