Customer - Manager

**Job no**: 518839

**Work type**: Permanent Full Time

**Location**: Canberra

**Division**: Management Consulting
- **Work with passionate and committed teams providing tangible outcomes across a diverse range of defence/government reforms and transformation projects,**:

- **Grow and develop your capabilities alongside a team of experienced management consultants**:

- **Immerse yourself in a supportive culture that actively supports inclusion and diversity and the health and well-being of each of our consultants.**:

- **Be a part of a purposeful team that is supporting the implementation of strategic outcomes for the Australian Defence Force.**:

- **Want to help to transform client organisations by putting the defence people at the heart of everything that they do?**

KPMG is a dynamic and trusted professional services firm operating in a continually changing and evolving environment. Our core business is helping our clients solve complex challenges. We achieve this through working shoulder to shoulder with clients to identify innovative solutions and facilitate change and transformation that enables them to meet and exceed their organisational goals. We are looking for talented people who share our purpose of inspiring confidence and empowering change.

**How are you Extraordinary**

Our team comprises people of extraordinary talent and capability who come to KPMG with exceptionally diverse backgrounds and unique experiences which contribute to a truly diverse, collaborative and supportive culture. We believe our diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities.

You will work on demanding but intellectually stimulating projects that require confidence and drive to achieve the desired outcomes of our clients. Your passion for developing client solutions will be enhanced by the following highly desirable skills/experience:

- Prior experience working on Defence and/or Government Projects
- Strong stakeholder consultation skills and the ability to adapt, manage and work effectively with people from diverse skills and backgrounds
- Knowledge or experience of the Defence Capability Lifecycle and Defence strategy and transformation
- Highly developed communication, writing, analytical and research skills
- Proven track record in contributing to and delivering projects successfully
- An interest in personal development and willingness to learn new techniques

Tertiary qualifications or experience in a Defence environment or other fields as relevant will help your transition to our team, though we will make sure you are assisted and mentored during your career journey with us.

**You should also be an Australian Citizen or have the ability to obtain a government security clearance. We highly value applicants with a current AGSVA security clearance.**

**Our People**

Our people are focused on creating an inclusive environment that embraces and values diversity. We value the variety of unique experiences, qualities and characteristics our people possess, and we share and learn from each other.

We are proud to be consistently recognised as an employer of choice for women, and for our achievements in LGBTQI+ workplace inclusion.

Our commitment to flexibility allows our people to manage the changing demands of work, personal or family life.

Working at KPMG you will:

- Immerse yourself in our inclusive, diverse and supportive culture
- Choose the way you want to work by embracing our flexible work arrangements
- Make a real difference in your community through our social and environmental programs
- Grow, learn and develop as a professional consultant through our industry leading mentor program
- Gain valuable experience of working to solve the challenges faced by our Defence personnel
- Have a tangible outcome on projects that are directly aligned with out core values of Integrity, Excellence, Courage, Together for Better
- Build further capabilities and knowledge on the job and through a KPMG commitment to ongoing learning and development.

**Your Opportunity**

An overview of the different roles you could perform are:
**Manager**

You have the opportunity to work across a variety of projects, allowing you to develop as a consultant in varying fields and further expanding your understanding in different industries.

You’ll be a key member of our high performing Customer team, this role will see you:

- Leading or supporting the development of client deliverables
- Oversee the day-to-day delivery of client engagements and relationships
- Driving user centric transformation strategy and delivery at the enterprise level.
- Leveraging data and user behavioural insights to drive transformational change
- Bringing passion and deep expertise that positions you as being an inspirational role model within the Customer team; and assist Partners within the practice deliver on a strong high performance culture that c