Cashier Services Supervisor

1 day ago

Gold Coast, Australia The Star Entertainment Group Full time

Cashier Services currently has an opportunity for a full time Supervisor to join their dynamic team.

As a Cashier Services Supervisor, a genuine interest in others is important, as you will be supporting the development of your team members whilst meeting the needs of our guests in a fast paced environment. Ideally you will have experience in the casino industry and an understanding of our business.

**Responsibilities will include**
- Exchanging cash and cash equivalents with currency or chips
- Exchanging gaming chips for cash
- Receive cash, cash equivalents, patron cheques, counter cheques and gaming chips from patrons in exchange for chip purchase vouchers, deposit slips or the redemption of patron cheques
- Receiving cash and documentation from Casino Cashiers, count rooms, non-gaming floats and other operating areas within the facility
- Establishing and processing cheque-cashing facilities and assisting with the Patron Accounts department
- Verify daily bank deposits
- Verifying the Main Bank inventory of cash
- Ensuring compliance in relation to the International Rebate Business
- Foster a positive, solution-oriented work environment, motivating and engaging team members to continuously deliver the best possible service to our guests.
- Ensure all AML requirements are actioned and managed as per requirements.

**About you**
- Previous supervisory experience within a Cash Services environment
- Knowledge of cage, count, patron account and AML/CTF procedures is beneficial
- Face to face guest service experience with a genuine interest in meeting guest needs
- Demonstrated exposure to working in a fast paced environment, reflecting excellent time management skills
- Availability to work on a permanent full-time basis, operating in a 24/7 shift work environment.
- Strong numerical skills with a keen eye for detail

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

**About us**

The Star Gold Coast is a one stop shop for all your needs. It offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ’s at Atrium Bar & more It is a destination that offers relaxation and fun at the same time

**Our Culture**

The Star is recognised as an Employee of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA) and has been awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.

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