Service Centre Manager

**Company Description** Every institution values excellence. What matters most is why.**
Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them.

**Why?** Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence.
**Job Description** About the Opportunity**

The Service Centre provides essential university services and support, ensuring an accessible experience for students and staff through a consistent and efficient service delivery model.

The Manager Security, Transport, and Logistics oversees security management, associated systems (including access control, intruder alarms, CCTV, and parking), and the administration of traffic, parking, and fleet management (including lease and pool vehicles). This integrated oversight supports campus operations and corporate activities.

They provide detailed advice on Corporate Services policies and collaborate to solve complex operational issues related to Security, Transport, and Logistics. The role is data-driven, focused on continuous improvement, and dedicated to building a high-performing, partnership-oriented team.

**Key Responsibilities**
- Lead strategic planning for security, transport, parking, and logistics operations across all campuses
- Oversee emergency management planning and run emergency readiness exercises
- Coordinate critical incident responses, including lockdowns and liaison with emergency services
- Implement CPTED principles and manage access control, security audits, and risk assessments
- Partner with police, emergency services, and external agencies on security and safety issues
- Manage security services contracts and ensure vendor performance and compliance
- Oversee Opex/Capex budgets for parking and security, including infrastructure and contractor management
- Develop fleet management plans and advise on vehicle procurement and maintenance
- Ensure secure, efficient mail services across all campuses aligned with operational needs

**About you**
- The occupant of this position will hold relevant tertiary qualifications in Security Management, Fleet Management, Parking Management or an equivalent combination of relevant experience and/or education/training.

**What we can offer**

This is a continuing opportunity based at Brisbane South (Nathan). As Griffith is a multi-site University you may be required to work across other locations.

HEW 10 Salary - $142,222.18 + 17% super. Full package - $166,399.96.
**Additional Information** Why join Griffith?**

As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer:

- Wide range of Learning and Development opportunities
- Mix of on campus and work from home options available and a supportive work environment
- Salary packaging options and corporate health discounts
- Generous leave entitlements including paid parental leave and leave loading
- Support with future learning opportunities through our educational staff assistance scheme
- Opportunities for internal mobility
- Health Safety and Wellbeing initiatives - on campus Gym facilities

At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy.

**How to apply**
- A covering letter outlining your suitability for the role, please refer to the qualifications above and the position description.
- Current curriculum vitae/resume including full contact details