Membership Services Officer- Casey Race
1 week ago
Free access to gyms, recreation, and aquatics centres across the state
- Role Location: Casey RACE
- $31.23 per hour + Super | Casual
At the Y our vision is simple - Amplify Your Voice. Shape Our Community. Challenge Our World
As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across Victoria. With us, you will work with fun colleagues who have a shared passion for making a difference in the lives of individuals and transforming communities for the better.
**About the Centre**
Casey RACE is the premier Health & Fitness facility in City of Casey. Opening its doors in 2009 and is owned by the City of Casey, and managed by YMCA Victoria. The facilities on offer are vast and we cater for people of all ages and all levels of fitness. The centre houses a Health Club, 2 Group Fitness Rooms, a Crèche, Indoor 50m Pool, Indoor Warm Water Pool, Spa/Sauna/ Steam Room, 2 large Water Slides and on site Café. RACE on average has 3500+ members and 2400 Swim Lessons Student. The centre receives over 1,000,000 visits annually.
**About the role**
The Membership Services Officer (MSO) is the face of our organisation and is the vital link to our members achieving their goals. It is critical that the MSO display a committed and passionate belief in the mission of the YMCA.
The MSO is responsible for all aspects of membership and swimming lesson sales including conducting tours, new member administration and contributing to various reporting methodology to better understand the trends of the business.
The aim of this position is to create an enthusiastic team that is sales driven balanced with the ambition to help members achieve their goals; through constant support and guidance. This position will enhance our strong customer service ethos and ensure that each and every patron accessing the Centre is treated to a quality experience each and every visit. The position requires attention to detail, an ability to implement and be compliant with organisational procedures and further develop and foster a staff culture that supports the membership journey.
This is a casual position and the hourly rate is $31.23 + Super.
**Essential Qualifications**
- HLTAID001 or HLTAID009- Provide Cardiopulmonary Resuscitation
- HLTAID003 or HLTAID011- Provide First Aid
**Other Desired Qualifications**
- Fitness registration.
- Group Fitness qualifications
**Benefits**
At the YMCA, we value our people. Working for us means you’ll enjoy great work/life balance and a range of benefits which improve your wellbeing and help you develop as an individual, such as:
- Flexible working and rostering arrangements
- Opportunities for career development and growth
- Free access to gyms, recreation, and aquatics centres across the state
- Free access to the Virtual Y - online health and wellness
**How to Apply
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