Tissot Assistant Concession Manager Myer

1 week ago

Melbourne, Australia Swatch Group Full time

**About Tissot**
Since 1853, Tissot has been at the heart of Swiss watchmaking. Our dedication to craftsmanship and quality is matched only by our passion for performance and precision. Over the years, our pioneering products such as the legendary Tissot T-Touch have made headlines as well as history. The ground-breaking Tissot T-Touch Connect Solar uses sustainable solar energy and connected technology that guarantees privacy. It confirms our long-held reputation as innovators by tradition.

Our passion for sport is unrivalled and our timing systems are tried, tested and trusted by a range of professional sports and athletes. In basketball the NBA and FIBA, in cycling the Tour de France and La Vuelta and in motorsports MotoGP are just some of the names that rely on Tissot as their Official Timekeeper. We provide innovative and traditional watches for our customers who appreciate our commitment to quality, authenticity, and excellence.
**The Role**
As the Assistant Manager you will oversee and lead the daily operations of our concession store in Myer, Melbourne. This role will be reporting to our Melbourne Multi-Site Manager who is based in Tissot Collins St.

In this role, you will be mainly responsible for sales management, staff training, operation management and maintaining product and visual merchandise standards in line with company guidelines.
**Key Responsibilities**
- Driving sales targets / goals / objectives
- Communicate targets / budgets clearly
- Handle elevated customer complaints
- Lead the team and set high customer service standards
- Ensure all sides of the selling cycles are of the highest standard
- Conduct regular training for all staff
- Conduct operations training (Concession cash register, checking stock)
- Clearly communicate with the Multi-site Manager any important matters

**Skills and Experience**
- Retail management experience preferably in a concession setting
- Highly developed and proven customer service skills
- Excellent people management skills
- Computer literacy skills: Word, Excel
- Great administrative skills
- Good understanding of basic financials related to store management
- Inventory management
- Outstanding time management skills

**How to Apply**

Job Reference: SGAU00558

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