Team Leader, Security Operations

**Shape a new role and be a vital part of a close-knit security management team.**:

- ** Help design how security operations are delivered in a growing university environment.**:

- ** Opportunities to contribute ideas, lead initiatives and enhance your leadership skills.**

Join a vibrant, forward-thinking university where community safety, wellbeing, and customer-focused services are at the forefront of operations. As part of our Security Management Team, you’ll help shape a secure environment across a diverse university footprint, including new accommodation precincts as well as a new Campus on the Central Coast.

**The Role**

We are seeking a proactive and experienced Leader of**Security Operations to oversee the day-to-day security operations across the university’s Callaghan, Ourimbah, Central Coast, Newcastle City and remote campuses. This is a newly created role to meet the demands of our expanding campus network and 24/7 operations.

Reporting to the Senior Manager, Campus Security, you will lead the operational delivery of all security services and systems, manage contracted security teams, and act as a key escalation point for emergencies and critical incidents. You’ll also step into the role of Chief Warden** i**n the Senior Manager’s absence and play a crucial role in refining and evolving our customer-centric security model.

**Key Responsibilities**
- Manage daily operations of 24/7 contracted security services across multiple campuses.
- Lead a large, contracted team of security professionals.
- Coordinate emergency response and critical incident management.
- Oversee and improve operational procedures, policy implementation, and compliance.
- Liaise with external stakeholders including local and federal authorities / groups, and emergency services.
- Conduct, review and implement initiatives identified through security risk assessments and audits.
- Deliver a high-level customer service approach and promote a culture of safety and security across the organisation.
- Support budget oversight and contractor performance evaluation.
- Contribute ideas and initiatives to improve Campus Security service delivery initiatives.

This role requires participation in a rotating after hours on-call roster responsibilities

This continuing position is full time at a HEW 8 Higher Education Level located at Callaghan Campus. You will be required to work from other campuses at the direction of the Senior Manager, Campus Security and more broadly the University.

**About you**

You are an experienced security professional who thrives under pressure and is confident leading diverse teams in complex environments. You’re motivated to build relationships, drive continuous improvement, and contribute to a high-performing, customer-focused team.

**You’ll have**:

- Significant experience in security operations, ideally in a large, complex university setting.
- Proven ability to manage and supervise contract teams and large-scale operations.
- Strong knowledge of security systems, emergency response, and security risk management.
- Experience handling emergencies and critical incidents.
- Excellent communication and stakeholder engagement skills.
- A customer service mindset and collaborative approach.
- Flexibility to work on a rotating roster and be on-call for after-hours escalation.
- A current NSW Class 2A Security Licence.

**About our University**

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision and our values of excellence, equity, engagement and sustainability, the University of Newcastle’s _Looking Ahead_ Strategic Plan 2020-2025 outlines the University’s commitment to delivering an exceptional student experience and serving our communities.

For more information click here - Our Uni.

**What we offer**

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.

These include:

- The remuneration for this position is pro-rated from $116,596 - $ 136,030 p.a. + superannuation and is commensurate with skills and experience
- 17% super and salary packaging
- Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme
- Discounts in private health insurance, gym memberships, software, travel and more
- Wellbeing programs

**Your next steps**
- Your resume
- A statement addressing the Essential Criteria listed below demonstrating your qualifications and experience with examples.
- Qualifications and or extensive experience and management expertise; or an equivalent combination of relevant experience and/education/traini