Housekeeping/night Host

7 days ago

Canberra, Australia Leisure Accommodation Collective Full time

**Night Host (Live-In) - The Village Canberra**

**Role Overview**:
We’re looking for a reliable and guest-focused Night Host to join our team, living on-site and providing support for two nights a week. During these nights, you will be on call to respond to any guest inquiries, emergencies, or concerns that may arise. Your goal is to ensure our guests have a smooth and enjoyable stay, even after hours. In addition, you will take on one housekeeping shift per week to assist in keeping our property clean and welcoming.

**Key Responsibilities**:

- Be on call for two nights a week to address guest needs, including check-ins, resolving concerns, and maintaining safety.
- Respond promptly to any after-hours issues or emergencies.
- Assist with housekeeping duties for one daytime shift each week, ensuring guest rooms and common areas are kept to a high standard.
- Collaborate with the daytime team to ensure seamless guest service.
- Uphold the property’s safety and security standards, including basic monitoring during on-call hours.

**Requirements**:

- Ability to handle guest requests calmly and efficiently, even in late-night situations.
- Flexibility and willingness to manage both guest relations and housekeeping tasks.
- Comfortable living on-site and being the point of contact for guests during on-call nights.
- Prior experience in customer service, hospitality, or housekeeping is preferred.

**Perks**:

- On-site accommodation.
- Opportunity to work in a dynamic, friendly team environment.
- The chance to create memorable experiences for our guests.

**Job Type**: Casual

Pay: $25.00 - $25.80 per hour

Expected hours: 8 - 15.2 per week

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