Endoscopy Services Access Manager

5 days ago

Heidelberg, Australia Austin Health Full time

Part time (0.8), permanent role
- Heidelberg location
- Classification: EX05
- Salary: Circa $120-$126,000 per annum plus super; pro-rata

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the North East of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

**About t**he **r**ole**:
As the Endoscopy Services Access Manager (ESAM) you will have overall responsibility for coordinating the service provision, staffing and resources for an efficiently functioning Endoscopy service at Austin Health.

**Key responsibilities will see you**:

- Oversee and coordinate the management of endoscopy service patients, including developing models of care and planning end to end processes for endoscopy activities
- Establish systems for robust and effective monitoring and strengthen the engagement of Heads of Units (HOUs) to ensure performance data, monitoring of quality indicators and audit process are in place
- Act as a key lead and resource for the development and implementation of actions and improvements that arise from the endoscopy end-to-end project, tracking of recommendations related to SCV reports and local incidents related to patient safety events
- Manage all human resource requirements for the Liaison Nurses/Nurse Coordinators who form part of the Endoscopy Services portfolio

**About **y**ou**:
The Endoscopy Services Access Manager will be a highly driven and innovative individual. A great collaborator, fast learner, adaptable, an excellent communicator and have a strategic approach to problem solving and planning. Demonstrated experience in leadership and management is desirable.

Ideally, you’ll have:

- Demonstrated knowledge and expertise in the endoscopy services booking processes, elective surgery access policy (ESAP) and key performance indicators related to Endoscopy Services
- Experience in planning and organising, with strong problem-solving skills and leadership capability
- Highly developed interpersonal and communication skills in dealing with a range of stakeholders

**Our** **benefits**:
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging
- A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
- Mentoring and career development opportunities
- Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists
- Five weeks annual leave
- **Inclusion at** Austin**:
**Work with us**

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