Swatch Assistant Store Manager Bondi

3 days ago

Bondi Junction, Australia The Swatch Group (Australia) PTY. LTD. Full time

**The Role**:

- Lead, motivate, and inspire employees to achieve individual and team sales targets
- Coach employees on KPI’s on a weekly basis
- Assist the Store Manager as required with generating and submitting reports
- Assist Store Manager with training and on-boarding of new employees
- Assist Store Manager with providing input during interviews for potential employees
- Monitor employee selling skills and identify any opportunities for improvement
- Assist with day-to-day operations
- Ensure the Visual Merchandising Guidelines are adhered to
- Retain customer loyalty and satisfaction
- Handle escalated customer complaints
- Uphold the highest level of professional customer service

**Skills & Experience**:

- 2+ years experience in an Assistant Store Manager or Supervisory role
- Established selling skills and understanding of KPI’s
- Previous staff management experience
- Developed customer service skills
- Organised and efficient time management skills
- Excellent oral and written communication skills
- Computer literacy skills (Word, Excel, PowerPoint)

**How to Apply**:

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