Qt Canberra

2 days ago

Canberra, Australia QT Full time

Front Office | Listed 19 March

QT Canberra - Guest Service Agent

Location
- ACTWork type
- CasualBrand
- QT- About EVT- When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.- About QT- A collection of 10 hotels and resorts spanning Australia and New Zealand, each QT is linked by our signature service and commitment to quirk. And our people? With personalities as unique and extraordinary as each property, individuality is more than encouraged. What will you bring to the mix?- About QT Canberra- Extraordinary? We had a feeling about you. Smack in the middle of capital action, QT Canberra is granting permission to pursue your passions. With rooms and venues full of design-led details, and divine dining at Capitol Bar & Grill, there are countless areas to explore and connections to make.- About the role- Assist guests with check ins and check outs
- Cash handling and credit card transactions
- Taking guest reservations
- Handling general enquiries and answer internal/external calls in a professional manner
- Coordinate with internal departments daily
- Assist the Duty Manager and Front Office Manager as required
- Benefits & perks- At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels - Rydges, QT, Atura, and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
- Skills & experience- A great welcoming personality with flare
- Previous experience in customer service
- Attention to detail
- Opera PMS knowledge desirable
- Attention to detail
- Work as part of a team environment
- Flexible availability over a 7 day roster - Including weekday mornings and weekends
- You have a passionate work ethic
- You have an outgoing personality, positive attitude and loads of initiative
- Willingness to learn
- Ability to give our guest a memorable experience- Upload Your Resume- I agree to the terms and conditions

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