Office Administrator

2 days ago

Nerang, Australia Cyrus Rugs Full time

**Join Our Team at Aussie Container Storage**

Aussie Container Self Storage provides secure, affordable solutions for all household, business, and commercial storage needs. With convenient access across all our locations — Nerang, Molendinar, Yatala, Toowoomba, Cairns, and Townsville — we’re here to make storage easy.

We’re currently seeking a motivated and customer-focused **Administration / Customer Service Officer** to join our growing team. If you’re detail-oriented, a great communicator, and enjoy working with people, we’d love to hear from you

**Why Join Us?**
✔ Gain valuable experience across a variety of responsibilities
✔ Enjoy competitive pay rates
✔ Flexible hours to suit your lifestyle

**What You’ll Be Doing**:

- Answering calls and handling customer inquiries professionally
- Greeting and assisting clients in person with warmth and efficiency
- Performing accurate data entry and administrative support
- Responding to online enquiries and processing payments
- Following up on overdue accounts and ensuring timely payments
- Assisting with general office duties and ad-hoc tasks

**What We’re Looking For**:

- A minimum of **3 years’ experience in storage or hotel systems**:

- Familiarity with **Sitelink software** is highly desirable
- A friendly, professional, and approachable attitude
- Strong multitasking skills in a fast-paced environment
- Ability to work independently and as part of a team
- High attention to detail and accuracy
- Excellent phone manner and confident communication skills
- Strong ability to follow up on payments and communicate firmly when needed
- Availability:_ 4-5 days per week

Hours 8:30am -5pm ( including every second Saturday "with a higher pay rate on Saturdays" ).
- Experience in reception, front desk, or customer service roles will be highly regarded._

**Job Types**: Permanent, Casual

Pay: $49,900.00 - $101,198.50 per year

Work Authorisation:

- Australia (preferred)

Work Location: In person

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