Client Liaison Officer

2 weeks ago

Footscray, Australia Doutta Galla Aged Services Full time

As Client Liaison Officer you will be responsible for generating awareness in the referral healthcare network of the residential and other services Doutta Galla provides. Pivotal to the role will be your ability to cultivate key referral relationships and ability to identify new business opportunities to further develop the referral pipeline. You will ensure our services stay front of mind with case managers, GPs, allied health professionals and discharge planners resulting in greater market penetration and revenue growth.

Providing excellent end-to-end customer service, you will offer advice and support to potential residents and their families. You will conduct tours, explain the costs associated with entry to aged care and services while providing a welcoming experience and supporting a comfortable transition into Doutta Galla Homes and access to services.

**You will have**:

- Superior customer service, relationship management, interpersonal and communication skills.
- Ability to build trust and rapport, with a warm and friendly nature.
- Networking and business development experience within hospital groups, GPs, social workers, allied health professionals and local communities.
- Solutions-based selling experience based on customer needs.
- Experience working towards and achieving service and sales KPIs.
- A tertiary qualification preferably in social work, health care or similar.

**The Organisation**:
Doutta Galla Aged Services is a not for profit aged care organisation with over thirty years’ experience caring for people from a diverse range of backgrounds. At Doutta Galla we are proud of the diversity of our residents and staff - everyone is welcome.

By joining Doutta Galla you will be able to give back to the community with the benefits of both professional development and attractive, not-for-profit salary packaging. This position offers an exciting opportunity to work in a role and with an organisation you can be proud of.

Agency enquiries will not be considered at this time.

Doutta Galla prides itself on cultural diversity and inclusion. We are an equal opportunity employer; all applicants will be considered for employment. Applicants must have the right to work in Australia and be eligible to work in Aged Care under the Aged Care Act 1997 (Cth).

Please note that if you are selected for employment with Doutta Galla Aged Services, you must be able to provide evidence of a COVID-19 vaccination prior to commencement.

  • Accounts Payable Officer

    1 week ago

    Footscray, Australia OSS Maritime Group Full time

    Company/Job Overall • OSS Maritime Group is an Australia-based, multinational leading provider of logistics & marine services with an excellent global trading record of over 30 years. • We have a fantastic opportunity for an ambitious and experienced candidate to joint our Accounting team at our head office in Melbourne. Job Purpose • Serve as an...

  • Accounts Payable Officer

    1 week ago

    Footscray, Australia OSS MARITIME GROUP Full time

    **Company/Job Overall** - OSS Maritime Group is an Australia-based, multinational leading provider of logistics & marine services with an excellent global trading record of over 30 years. **Job Purpose** - Serve as an important member of the Accounting team - Process payment accurately without any delay - Ensure the book is up to date - Ensure all employees...

  • Marketing Officer

    4 days ago

    Footscray, Australia OSS MARITIME GROUP Full time

    **Company/Job Overall** - OSS Maritime Group is an Australia-based, multinational leading provider of logistics & marine services with an excellent trading record of over 30 years. **Job Purpose** - Serve as an important member of the Marketing team - Update and maintain customer information database - Maintain the current markets and develop new markets -...

  • Client Relationship Officer

    1 week ago

    Footscray, Australia Care Mode Support Services Full time

    Care Mode is a NDIS disability services provider located in Footscray, Melbourne. We support people with disabilities to achieve their goals in their homes, and within the community. Our approach is person-centred, and we are a "lifestyle-focused" care organization. We service all metropolitan Melbourne and have support workers located across all suburbs who...

  • Purchasing Officer

    1 week ago

    Footscray, Australia OSS Maritime Group Full time

    Company/Job Overall • OSS Maritime Group is an Australia-based, multinational leading provider of logistics & marine services with an excellent global trading record of over 30 years. • We have a fantastic opportunity for an ambitious and experienced candidate to join our Purchasing team at our Melbourne head office. Valuing employee contributions and...

  • Client Services Officer

    2 days ago

    West Footscray, Australia Future Butterfly Full time

    **Location**: Melbourne - Work from Home, Client Visits Required Future Butterfly is a growing, technology-driven NDIS service provider dedicated to delivering high-quality, participant-focused care. We are seeking a motivated and professional **Client Services Officer/ Business Development Manager**to join our team on a casual basis. This is a **flexible,...

  • Disability Justice Coordinator

    3 hours ago

    Footscray, Australia Department of Families, Fairness and Housing Full time

    THE ROLE The Disability Justice Coordinator supports people who have a disability and are involved in the criminal justice system. They assess and coordinate forensic disability supports for a forensic disability client based on their needs, risks and goals and advocate for any other support they require through other universal service systems. The...

  • Disability Justice Coordinator

    2 hours ago

    Footscray, Australia Department of Families, Fairness and Housing Full time

    The Disability Justice Coordinator supports people who have a disability and are involved in the criminal justice system. They assess and coordinate forensic disability supports for a forensic disability client based on their needs, risks and goals and advocate for any other support they require through other universal service systems. The Disability Justice...

  • Disability Justice Coordinator

    1 week ago

    Footscray, Australia Department of Families, Fairness and Housing Full time

    The Disability Justice Coordinator supports people who have a disability and are involved in the criminal justice system. They assess and coordinate forensic disability supports for a forensic disability client based on their needs, risks and goals and advocate for any other support they require through other universal service systems. The Disability Justice...

  • Administration Officer

    1 week ago

    Footscray, Australia CHESS LABOUR HIRE PTY LTD Full time

    Our client provides Quality Logistics & Project Management services to industries including Government, Hospitality and Corporate's. The scope ranges from minor ongoing works to highly complex project delivery, placement, and installation of joinery. **Fantastic opportunity available for a Projects Administrator** Providing Administration support to the...