Client Liaison Officer

2 weeks ago


Footscray, Australia Doutta Galla Aged Services Full time

As Client Liaison Officer you will be responsible for generating awareness in the referral healthcare network of the residential and other services Doutta Galla provides. Pivotal to the role will be your ability to cultivate key referral relationships and ability to identify new business opportunities to further develop the referral pipeline. You will ensure our services stay front of mind with case managers, GPs, allied health professionals and discharge planners resulting in greater market penetration and revenue growth.

Providing excellent end-to-end customer service, you will offer advice and support to potential residents and their families. You will conduct tours, explain the costs associated with entry to aged care and services while providing a welcoming experience and supporting a comfortable transition into Doutta Galla Homes and access to services.

**You will have**:

- Superior customer service, relationship management, interpersonal and communication skills.
- Ability to build trust and rapport, with a warm and friendly nature.
- Networking and business development experience within hospital groups, GPs, social workers, allied health professionals and local communities.
- Solutions-based selling experience based on customer needs.
- Experience working towards and achieving service and sales KPIs.
- A tertiary qualification preferably in social work, health care or similar.

**The Organisation**:
Doutta Galla Aged Services is a not for profit aged care organisation with over thirty years’ experience caring for people from a diverse range of backgrounds. At Doutta Galla we are proud of the diversity of our residents and staff - everyone is welcome.

By joining Doutta Galla you will be able to give back to the community with the benefits of both professional development and attractive, not-for-profit salary packaging. This position offers an exciting opportunity to work in a role and with an organisation you can be proud of.

Agency enquiries will not be considered at this time.

Doutta Galla prides itself on cultural diversity and inclusion. We are an equal opportunity employer; all applicants will be considered for employment. Applicants must have the right to work in Australia and be eligible to work in Aged Care under the Aged Care Act 1997 (Cth).

Please note that if you are selected for employment with Doutta Galla Aged Services, you must be able to provide evidence of a COVID-19 vaccination prior to commencement.



  • Footscray, Australia AMES Australia Full time

    Settlement Support and Community Care | Dallas, Footscray | Maximum Term - Full-time - Multiple Full-time Maximum Term positions available to 30 June 2026, based at our Footscray/Dallas locations - Directly support AMES' strategic priorities of improving long-term independence for multicultural clients and reducing systemic service barriers - Annual salary...

  • Marketing Officer

    4 days ago


    Footscray, Australia OSS MARITIME GROUP Full time

    **Summary** Marketing officer - close to public transport/close to city location; attractive remuneration package; extensive learning opportunities; friendly team **Company/Job Overall** - OSS Maritime Group is an Australia-based, multinational leading provider of logistics & marine services with an excellent trading record of over 30 years. **Job...


  • Footscray, Australia OSS MARITIME GROUP Full time

    **Summary** Marketing officer - close to public transport/close to city location; attractive remuneration package; extensive learning opportunities; friendly team **Company/Job Overall** - OSS Maritime Group is an Australia-based, multinational leading provider of logistics & marine services with an excellent trading record of over 30 years. **Job...


  • Footscray, Australia OSS Maritime Group Full time

    Company/Job Overall • OSS Maritime Group is an Australia-based, multinational leading provider of logistics & marine services with an excellent global trading record of over 30 years. • We have a fantastic opportunity for an ambitious and experienced candidate to joint our Accounting team at our head office in Melbourne. Job Purpose • Serve as an...


  • Footscray, Australia OSS MARITIME GROUP Full time

    **Company/Job Overall** - OSS Maritime Group is an Australia-based, multinational leading provider of logistics & marine services with an excellent global trading record of over 30 years. **Job Purpose** - Serve as an important member of the Accounting team - Process payment accurately without any delay - Ensure the book is up to date - Ensure all employees...

  • Marketing Officer

    6 days ago


    Footscray, Australia OSS MARITIME GROUP Full time

    **Company/Job Overall** - OSS Maritime Group is an Australia-based, multinational leading provider of logistics & marine services with an excellent trading record of over 30 years. **Job Purpose** - Serve as an important member of the Marketing team - Update and maintain customer information database - Maintain the current markets and develop new markets -...


  • Footscray, Australia Care Mode Support Services Full time

    Care Mode is a NDIS disability services provider located in Footscray, Melbourne. We support people with disabilities to achieve their goals in their homes, and within the community. Our approach is person-centred, and we are a "lifestyle-focused" care organization. We service all metropolitan Melbourne and have support workers located across all suburbs who...


  • Footscray, Victoria, Australia OSS MARITIME GROUP Full time $55,000 - $65,000 per year

    Company/Job Overall · OSS Maritime Group is an Australia-based, multinational leading provider of logistics & marine services with an excellent global trading record of over 30 years. · Due to our recent expansion, we are seeking an additional staff member to support our increased workload. We have a fantastic opportunity for an ambitious and experienced...

  • Purchasing Officer

    2 days ago


    Footscray, Australia OSS Maritime Group Full time

    Company/Job Overall • OSS Maritime Group is an Australia-based, multinational leading provider of logistics & marine services with an excellent global trading record of over 30 years. • We have a fantastic opportunity for an ambitious and experienced candidate to join our Purchasing team at our Melbourne head office. Valuing employee contributions and...


  • Footscray, Australia Greater Western Water Full time

    Work from home, GWW offices (Footscray or Sunbury) - 1 year, 8 Month Fixed Term Contract, Part time 3 days per week - Connect with traditional owners and deliver the Immersive Trail on the Moonee Ponds Creek - This role is scoped at a full-time salary $89,264 plus 10.5% super pro rata for 3 days per week, $53,558.40 plus 11% super. **About Greater Western...