Icms Project Management Consultant

**Role Overview**:
The Department of Health, Disability and Ageing is seeking experienced **Project Management Consultancy Services** to lead the design, implementation, and delivery of the **Health Products Regulation Group’s (HPRG) Investigation Case Management System**. The engagement will oversee the entire project lifecycle — from needs assessment and stakeholder engagement through to procurement, implementation, risk management, and training — ensuring the solution is delivered on time, within budget, and to specification.

The consultant will provide independent project leadership and strategic guidance to ensure the system effectively supports HPRG’s investigation processes, regulatory compliance, and data integrity requirements.

**Key Responsibilities**
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Project Planning & Leadership**
- Develop and manage a comprehensive **Project Plan** detailing timelines, milestones, deliverables, and associated costs.
- Define project governance, scope, and resource allocation strategies to support on-time and on-budget delivery.
- Oversee day-to-day project execution, monitor progress, and ensure alignment with Departmental objectives.
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Needs Assessment & Business Analysis**
- Conduct discovery workshops and needs assessments with HPRG stakeholders.
- Analyse current investigation case processes, identify pain points, and define future-state requirements.
- Document and prioritise system requirements and ensure traceability throughout delivery.
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Stakeholder & Change Management**
- Build and sustain strong relationships with business units, technology teams, and external partners.
- Develop and execute a stakeholder engagement plan that facilitates open communication and effective decision-making.
- Provide regular briefings and progress reports to senior executives and governance bodies.
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Technology Evaluation & Procurement**
- Evaluate potential technology solutions aligned with regulatory, security, and operational requirements.
- Support procurement planning, including preparation of evaluation criteria and vendor selection processes.
- Ensure all procurement activities comply with Commonwealth policy and procurement guidelines.
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Risk & Quality Management**
- Develop and maintain a risk management framework to identify, assess, and mitigate project risks.
- Establish quality assurance checkpoints and conduct formal reviews to validate deliverables against agreed requirements.
- Manage the change control process to ensure variations are properly assessed and approved.
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Implementation & Support**
- Oversee system configuration, testing, training, and transition-to-production activities.
- Ensure user readiness through training and support documentation.
- Monitor post-implementation performance and coordinate issue resolution.

**Deliverables**:

- Detailed **Project Plan** with milestones, costs, and dependencies.
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Needs Assessment Report** and business requirements documentation.
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Technology evaluation and recommendations report** to support investment decisions.
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Risk Management and Quality Assurance Plan.**
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Implementation roadmap** with governance and change control processes.
- Final **Project Completion Report**, including lessons learned and transition artefacts.

**Requirements**:

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Capability to Meet Requirements**
- Demonstrated experience managing end-to-end ICT project delivery within the Commonwealth or other large, complex organisations.
- Proven capability to design and implement case management or regulatory systems involving multiple stakeholder groups.
- Strong understanding of project governance, risk management, and procurement under government frameworks.
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Data Security and Privacy**
- Demonstrated ability to implement and oversee systems that safeguard **data security, privacy, and confidentiality**, in line with Commonwealth security standards and privacy legislation.

**Desirable Criteria**:

- Experience delivering digital transformation or regulatory compliance systems in a health or government setting.
- Knowledge of the Australian Government Protective Security Policy Framework (PSPF) and Privacy Act 1988.
- Certification in project management and experience leading hybrid teams in a government environment.