Product Support Technician

2 days ago

Osborne Park, Australia UPG Full time

**About Us**

With 135+ years of experience, UPG, Trimble’s distribution partner for Eastern and Central Australia, specialises in providing the latest in geospatial technology solutions and innovation across a number of industries including mining, land surveying, construction, utilities and local government, transportation and logistics as well as environmental and waste management.

We are part of a long established but constantly evolving group of companies made up of people with a huge diversity of skills and cultural backgrounds. What we share is a genuine pride and enthusiasm for what we do and a commitment to celebrating our successes.

**About the role**

As a result of our ongoing success, we have identified an opportunity for a switched-on professional to join our Field Services Team, specialising in machine control systems installation.

As our new Product Support Technician, your duties will consist of:

- Regular travel to customer sites
- Delivery, installation, commissioning and implementation of Trimble construction systems on machinery which may include mechanical and/or auto electrical
- Responsible for the entire installation process including quality assurance of products, third party welding, calibration and commissioning
- Complete administrative tasks relating to installations including Service Report Forms, safety documents, and machine file documentation
- Provide a high level of customer product support
- Demonstrate a consultative and value-add approach to building customer relationships
- Other ad hoc tasks as assigned from time to time

**About you**

This position will be a great fit for you if you are currently in a heavy vehicle servicing environment looking for a long-term career where you can build on your existing skills in a diverse role.

To be considered for this role you will be able to demonstrate the following:

- Current unrestricted drivers’ license - essential
- Trade qualification in Auto Electrical or a related field
- Previous experience with machine control systems will be highly regarded
- Superior customer service focus
- An interest in technology, prepared to learn basic geospatial principles

**What we offer**:
We are a long-established company made up of people with widely varying skill sets, interests and cultural backgrounds - what we share is a pride in what we do and a genuine respect for each other. We offer long term careers with unlimited learning opportunities (we want to help you grow) and the potential for relocation and diversification across our group of companies.

**Job Types**: Full-time, Permanent

Pay: $85,000.00 - $95,000.00 per year

**Benefits**:

- Professional development assistance
- Referral program

Work Authorisation:

- Australia (required)

Work Location: In person

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