Guest Experience

12 hours ago

Port Stephens, Australia Ingenia Communities Full time

Apply
- Share

Job description

Posted Tuesday, 26 August 2025, 9:00 am
- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.
- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.

**Join the Crew Where Work Feels Like a Holiday**
At **Ingenia Holidays Soldiers Point**, we don’t just offer jobs, we offer joy Nestled in the stunning Port Stephens region, our park is a playground for families and a dream workplace for those who love variety, energy, and a splash of fun.

From helping guests dive into indoor splash zones to watching kids light up at the bowling alley or bike track, every day here is packed with moments that make you smile. Whether you're guiding dolphin-spotters, sharing local tips, or soaking up the good vibes on the village green, you’ll be part of a team that creates unforgettable experiences and has a blast doing it

If you thrive in a lively, guest-focused environment where no two days are the same, **this is your happy place**. Come join us and turn your workday into a holiday adventure

**About the Position**

We are looking for a **Guest Experience Officer** to join our Holiday Park team. This role will be critical in supporting a seamless front of house experience, ensuring positive and engaging interactions with our guests.

This position is casual, with the potential for additional hours to be picked up during peak periods.

**Responsibilities**
- Welcome every guest to Ingenia Holidays, explaining the park / resort, surrounding area, guest amenities and park activities
- Actively sell and promote Ingenia Holidays as the ideal holiday destination by sharing the unique story of your park
- Direct guest check in and check out and attend to general receptionist duties following correct procedures
- Ensure high level of customer service is maintained at all times
- Contact housekeeping or maintenance staff when residents/guests report problems

**About You**
- Exceptional customer service skills
- Previous experience in a similar role / industry
- Computer literate using Microsoft Suite and booking software
- Passionate about the tourism industry with a strong sales ability
- Team player, strong attention to detail and well organised worker

**Culture and Benefits**-
Job details
- Pay type
- **Hourly**
- Scan this QR code and apply
- Download
- Port Stephens, NSW, Australia

  • Guest Experience Host

    1 week ago

    Port Stephens, Australia Wyndham Destinations Full time

    **We Put the World on Vacation** Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting...

  • Guest Experience Host

    6 hours ago

    Port Stephens NSW, Australia Travel + Leisure Co. Full time $60,000 - $90,000 per year

    We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....

  • Guest Experience Expert

    2 weeks ago

    Port Douglas, Queensland, Australia Marriott Hotels Resorts Full time $45,000 - $65,000 per year

    DescriptionAt the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Guest Experience Expert because together, we are better. Start your career at...

  • Night Guest Service Agent

    6 days ago

    Port Stephens Council, Australia Minor International Full time

    Company Description Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Guest Experience Host

    6 days ago

    Port Douglas, Queensland, Australia Travel + Leisure Co. Full time

    We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....

  • ▷ Immediate Start: Guest Experience Host

    4 weeks ago

    Port Douglas, Australia Travel + Leisure Co. Full time

    Guest Experience Host page is loaded## Guest Experience Hostlocations: Port Douglastime type: Part timeposted on: Posted Todayjob requisition id: R-111746**We Put the World on Vacation**Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and...

  • (15h Left) Guest Experience Host

    3 weeks ago

    Port Macquarie, Australia Travel + Leisure Co. Full time

    We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and...

  • Guest Experience Host Team Leader

    2 weeks ago

    Port Douglas QLD, Australia Travel + Leisure Co. Full time $75,000 - $90,000 per year

    We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....

  • Front Office Manager

    1 week ago

    Port Stephens, Australia Travel + Leisure Co. Full time

    **We Put the World on Vacation** Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting...

  • General Manager

    6 days ago

    Port Stephens, Australia Travel + Leisure Co. Full time

    **We Put the World on Vacation** Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting...