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Reception / Admin Assistant

3 weeks ago

Bondi Junction, Australia Take Two Marketing & Events Full time

Take Two Marketing & Events are looking for new **Reception / Admin Assistants** to join the team. You will be responsible for providing phone support in a fast paced environment. You will be the first point of contact for customers. You will be responsible for a variety of different tasks which will ensure each team can operate smoothly and efficiently.

Our office is conveniently located in the centre of **Bondi Junction**, 60 seconds from the train station, and is full of dynamic and hard working individuals who all play a key role in the television advertising industry.

**Key Responsibilities**:

- Taking inbound calls from customers and transferring them through to the correct department (i.e. Sales / Aftercare)
- Assisting customers and providing help to customers using our website and the checkout stage (including assistance with payment options like AfterPay, ZipPay etc)
- Responding to customer reviews
- Helping the Customer Service Team with returns and refunds
- Providing customer support information on existing orders and delivery updates, and helping customers amend orders where possible
- Other office admin duties

**Key Skills**:

- MUST have a professional approach and phone manner
- Attention to detail
- Reliable, committed & punctual
- Very strong work ethic
- Quick learner with the ability to hit the ground running
- Excellent communication, people and teamwork skills
- Knowledge of Google Apps / Google Workspace / GSuite is useful but not essential

**Key Requirements**:

- Available to work between 12 - 38 hours **Monday to Sunday 9am to 6pm and Public Holidays** (double pay)
- **Fluent English**
- **Must be available to work over holidays** such as New Year, Easter etc (Closed Xmas Day)

**Benefits and Perks**:

- Based in the centre of **Bondi Junction**, 60 seconds from the train station
- **Working Holiday Visa** (WHV, travellers), 6 month contracts available
- Suitable for **students**
- Great working culture
- With a lot of growth planned for the next year there will also be opportunities to progress (everyone who has worked this role previously has progressed into another team)
- **Immediate start available**

**Experience**:

- Entry level position, no previous experience essential, but existing reception / admin duties would be an advantage

If you think you meet the above and would like to be considered for a position **APPLY TODAY**.

**Job Types**: Full-time, Part-time, Casual

**Salary**: From $23.00 per hour

**Benefits**:

- Free drinks
- Free food

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Public holidays
- Rotating roster
- Shift work
- Weekend availability

Supplemental pay types:

- Penalty rates

Work Authorisation:

- Australia (required)

Work Location: In person