Customer Service Representative

2 days ago


Meadowbrook, Australia Oslo (QLD) Curtain Hardware Full time

Oslo (QLD) Curtain Hardware is a family Owned and Operated wholesale supplier of curtain hardware, curtain tracking systems and curtain components.

Customer service is the backbone to everything we do.

The role with us will involve.
- Answering inbound and making outbound calls to and from customers
- Processing, invoicing customer orders
- Booking freight
- General administrative duties
- Assisting office and warehouse staff where needed

Who we look for.
- Previous experience in the soft furnishing industry preferred, but not essential
- Customer service experience working with Xero is a bonus
- Strong written and verbal communication skills - allowing you to easily connect and develop rapport with others and drive customer satisfaction
- Positive outlook & attitude
- Diligent work ethic
- Someone who can work autonomously as well as part of a team

Schedule.

Monday - Thursday

7:30am - 4:00pm

Friday

7:30am - 2:00pm

**Salary**: $25.00 - $30.00 per hour

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Meadowbrook, QLD: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)



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