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Ict Service Delivery Lead

2 weeks ago

Canberra, Australia HAYS Full time

Exclusive role for an EL1 level Service Delivery Lead. NV1 Clearance a must, as well as Leadership Experience.

**Your new company**
Hays is working exclusively with its client, a key presence of the Australian Government. The client is a small to moderately sized branch of Government, with 75 employees across a wide Technology team. The client has over 120-years of impact in Australian history and is a highly regarded place to work.

**Your new role**
As Service Delivery Lead, you will play a pivotal role, ensuring all employees of the business are able to successfully undertake the duties of their role within a safe, secure and suitable environment.

The IT Team manages the client end user computing, server/storage infrastructure, network and WAN services as well as AV system and portable devices.

**What you'll need to succeed**

Experience in any of the following areas would be beneficial:

- Working collaboratively with less experience team members
- Effective Time Management skills in the face of a high pressure work environment
- Development of work standards
- Oversight of ticket/request system
- Tertiary Qualifications in IT (desirable)
- ITIL certs (desirable)

**What you'll get in return**
- Opportunity to contribute to a highly successful and professional team in an important arm of Government
- Career progression opportunities
- Full-Time role
- Salary - up to $125,000 package (inc super)

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2682976