Virtual Personal Banking Specialist

2 days ago

Brisbane, Australia Westpac Full time

**Join our diverse and growing team at Westpac Group**:

- **Strong banking consulting and/or sales experience is essential**:

- **Permanent position in our Brisbane CBD office with hybrid flexibility**

You will be the face of Westpac, having virtual appointments to help out customers achieve their financial goals.

**How will I help?**

We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs. The role of Virtual Personal Banking Specialist is a key customer facing position in our branch network as you will have quality conversations with our customers on a day-to-day basis, creating a stress-free, seamless experience for each person you serve.
- As a Virtual Personal Banking Specialist, your role will entail: _
- Helping customers with transactional and savings banking needs
- Building strong relationships with customers and stakeholders
- Providing relevant banking advice to suit their situation and goals
- Referring customers onto our team of specialists when required
- Educating customers on new technologies to assist them in the future

**What’s in it for me?**

In a word, lots Over time, you will be well trained to provide general banking information and steadily turn into a banking specialist. Due to the size of our network, we are confident in providing a clear pathway for progression as a result.

In addition to this, you can expect financial benefits for being part of the Westpac team (like special banking, wealth, and insurance offers) you’ll be paid well, and supported throughout your career so you can grow as you do. You’ll also be encouraged to take part in our fun community projects as a paid volunteer.

**What do I need?**
- Strong background of face-to-face customer service
- Ability to multitask in busy environments
- Able to build relationships with customers from all walks of life
- Comfortable exploring and identifying customer needs through asking the right questions and proactively contacting existing customers
- Sales or banking experience highly desirable, however we believe we can teach these skills to an individual with a can-do attitude and eagerness to learn more

**What’s it like to work there?**

We aim to provide one big, supportive team of people who help us achieve our purpose of creating better futures together. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

**How do I Apply?**

Start here. Just click on the **APPLY **button.

**Do you need reasonable adjustments during the recruitment process?

  • Personal Banking Specialist

    1 week ago

    Brisbane, Australia Westpac Banking Corporation Full time

    Personal Banking Specialist - **Join our diverse, supportive, and growing team at Westpac Group**: - **Strong banking consulting and/or sales experience is essential**: - **Full-time role at our Springfield Branch** **How will I help?** Helping customers with transactional and savings banking needs as well as liaising with internal stakeholders to...

  • Customer Banking Specialist Earlville

    4 days ago

    Brisbane, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Earlville - **Thorough training program to kickstart your banking career - **Access to extensive employee benefits & discounts - **Be part of a collaborative and high-performing culture** 2 x 12month Customer Banking Specialist Opportunities: - Position 25 hours: Monday to Friday 9:30 - 1:30pm - Position 25 hours: Monday to...

  • Customer Assist Consultant

    2 days ago

    Brisbane, Australia ANZ Banking Group Full time

    **Job Title**: Customer Assist Consultant - Suncorp Bank **Req ID**: 100970 **Department**: SB Specialist Customer Care **Division**: Suncorp Bank **Location**: Brisbane About Us About the Role As a Customer Assist Consultant in our Home Lending, you’ll play a key role in helping to provide customers with genuine assistance through periods of agreed...

  • Customer Banking Specialist Gatton

    5 days ago

    Brisbane, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Gatton - **Thorough training program to kickstart your banking career - **Access to extensive employee benefits & discounts - **Be part of a collaborative and high-performing culture** **16** **hours per week**: Tuesday to Friday 12 - 4pm **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS)...

  • Customer Banking Specialist Morayfield

    4 days ago

    Brisbane, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Morayfield - **Thorough training program to kickstart your banking career - **Access to extensive employee benefits & discounts - **Be part of a collaborative and high-performing culture** **20hrs per week**: - 10-2 Monday, Tuesday, Thursday and Friday **Do work that matters** As the public face of CommBank, the Retail Banking...

  • Customer Banking Specialist Dalby

    4 days ago

    Brisbane, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Dalby - **Thorough training program to kickstart your banking career - **Access to extensive employee benefits & discounts - **Be part of a collaborative and high-performing culture** **12 hours per week**: Monday, Wednesday and Friday 9-1pm **Do work that matters** As the public face of CommBank, the Retail Banking Services...

  • Customer Banking Specialist Yeppoon

    4 days ago

    Brisbane, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Yeppoon - **Thorough training program to kickstart your banking career - **Access to extensive employee benefits & discounts - **Be part of a collaborative and high-performing culture** **16 hours per week**: - Monday & Friday 12 - 4pm - Wednesday & Thursday 9:30 - 1:30pm **Do work that matters** As the public face of...

  • Customer Banking Specialist Dalby

    4 days ago

    Brisbane, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Dalby - **Thorough training program to kickstart your banking career - **Access to extensive employee benefits & discounts - **Be part of a collaborative and high-performing culture** - Monday 8.30-4.15 - Tuesday 8.30-4.15 - Wednesday OFF - Thursday 8.30-4.00 - Friday 8.30-4.15 **Do work that matters** As the public face of...

  • Customer Banking Specialist Proserpine

    1 week ago

    Brisbane, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Proserpine **You will be joining one of our new Multi-Channel Branches!** **Part Time 31 hrs / per week** - **Monday 9 - 4:15pm**: - **Tuesday 9:30 - 4:15pm**: - **Wednesday 8:45 - 4:15pm**: - **Thursday 9:30 - 4:15pm**: - **Friday 9:30 - 4:15pm** **What is a Multi-Channel Branch?** - Between 9:30-1pm: Our Retail Branch...

  • Customer Banking Specialist Maroochydore and

    4 days ago

    Brisbane, Australia Commonwealth Bank of Australia Full time

    Customer Banking Specialist Maroochydore and Sunshine Coast Area **We are seeking enthusiastic customer service professionals to join our Maroochydore 7 Sunshine Coast team** - Monday to Friday 10 - 3pm - Monday to Friday 11 - 4pm - must be able to travel when required - Nambour, Kawana, Coolum, Noosa, Gympie and Caloundra **Do work that matters** As the...