Pre-analytical Specimen Reception Operational Services Officer

**SA Health**
**Job reference**: 894787
**Location**: 5001 - ADELAIDE
**Job status**: Short Term Contract
**Eligibility**: Open to Everyone

**Central Adelaide Local Health Network**

**Statewide - SA Pathology**
- **Salary: OPS1 - $30,171 - $55,500 p.a. + Superannuation & Salary Sacrifice Benefits**:

- **Adelaide SA, 5000**:

- **Full Time, Contracted Role up to 12 months**

**About the role**

In this role, you will be the first point of contact for internal and external customer enquiries, handling them with professionalism and efficiency. Your ability to work methodically and adhere to established protocols will help maintain the accuracy and reliability of our laboratory processes. If you thrive in a fast-paced environment and enjoy being part of a team dedicated to delivering high-quality laboratory services, this is the perfect opportunity for you.

**About You**

We are looking for a detail-oriented and organised professional who thrives in a fast-paced environment and is committed to providing high-quality service. You will be a team player with strong communication skills and a proactive approach to your work.
- **Teamwork & Communication**: Strong ability to collaborate effectively with colleagues and communicate clearly with a wide range of clients.
- **Organisation & Attention to Detail**: Proven ability to prioritise tasks, manage workloads independently, and maintain accuracy under pressure.
- **Customer Service & Reliability**: Commitment to delivering exceptional customer service with a reliable and professional approach.
- **Technical Skills & Confidentiality**: Experience handling customer enquiries, working with databases, and maintaining strict confidentiality protocols.

**About us**
- Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need. _

**What we offer**
- Attractive salary packaging available
- Strong community minded culture and values providing world class care to South Australians
- Opportunity for movement across the SA Health system: There are always opportunities for you to develop your skills and your career at one of our many metropolitan or regional sites

**Diversity and inclusion**:
Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

**Application Information**:

- Please refer to the role description for essential educational/vocational qualifications that may be required.
- SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

**Job ref: 894787**

**Enquiries to**:
Jenny Hughes

Telephone: 70741207

**Application Closing Date**

11:55 pm Friday 14th March 2025

**Attachments**

**894787 OPS1 Role Description.pdf**

**Australian applicant guidelines**

**International applicant guidelines**

**Flexibility Statement**
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.