Robotics Technical Specialist

2 weeks ago

Parramatta, Australia Omron Asia Pacific Pte Ltd Full time

**About OMRON and it’s Oceania Operations**:
At OMRON, we lead the way in automation and robotics, empowering businesses worldwide through innovative solutions in robotics, IoT, machine vision, control, and safety systems. Backed by over 28,000 employees globally and recognized among the World’s Top 100 Innovative Companies for the past decade, we combine a proven track record with visionary innovation to drive industrial digital transformation under our ambitious Shaping the Future 2030 strategy.

In Oceania, OMRON has a 37-year presence with eight offices and partnerships with over 5,000 business clients, including many industry leaders. We excel in flexible automation, uniquely addressing the region’s manufacturing needs for low-volume production, diverse product ranges, and frequent SKU updates.
Our recent investments in e-commerce infrastructure and the launch of a world-class Proof of Concept (PoC) Centre and training hub in Sydney demonstrates our commitment to innovation and delivering solutions tailored to Oceania’s needs.

Location: 6 Hassall Street, Parramatta, New South Wales 2150, Australia.

This position aims to provide robotic technical expertise and support to customers throughout the lifecycle of a product or service. He/She plays a crucial role in ensuring customer satisfaction, resolving technical issues, and optimizing the performance and functionality of the products or services offered by the company.

**Key Roles and Responsibilities**
- Help customers and partners optimize their design in the early stage of the project, in close coordination with Sales, customer, partner and the Application Team.
- Understand and analyze customer requirements concerning product/solution capabilities and specifications
- Serve as a bridge between technical teams and business stakeholders, ensuring clear communication and alignment.
- Develop, update and disseminate technical guides & tips to increase the knowledge and skill level of the sales force via company intranet and/or electronic newsletter
- Evaluate newly release product and develop/modify new product training kit or training material through coordination with Headquarter
- Support sales reps with on-site demonstration and programming for customers as needed

**Requirements**:

- Diploma/degree in Engineering discipline (Mechatronics/Electrical/Robotic)
- At least 5 years of working experience in technical field
- Strong technical knowledge in Robotic automation industry
- Effective communication skills to interact with customers and internal teams
- Highly adaptable and flexible to adapt to changing technologies and environments
- Capable to collaborate closely with other functions

**Benefits**

OMRON’s mission is to improve lives and contribute to a better society. We endeavor to make our diverse workforce feel equally valued and enjoy equal opportunities to help us achieve so. So come, work with the best of the best teams, collaborate, and innovate together with diverse, capable minds across the globe.

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