Care Advisor

2 weeks ago

Malvern, Australia Mecwacare Full time

Full-Time Position in Malvern or Westmeadows Location
- Generous Salary Packaging - increase your take home pay
- Training and Development

**CARE ADVISOR - HOME CARE PACKAGES**
- Full-Time Position in Malvern or Westmeadows Location
- Generous Salary Packaging - increase your take home pay
- Training and Development

Due to continued growth of services, we are looking for experienced and motivated Care Advisor to join our Home Care Packages Team. This role is instrumental in providing support and advice to the Home Care Packages clients to assist them to continue living at home. Your responsibilities will include day to day management of a client case load, conducting assessments, care planning and provision of consumer directed services to complex care clients within budget guidelines. You will build professional relationships internally and externally and look for creative care solutions to achieve the best outcomes for clients. This role involves travelling to meet clients in the community as well as working in a busy office environment. This is a 3-year contract with opportunity for extension.

**What you bring**:

- Well-developed communication and negotiation skills.
- Advanced planning, organisational and time management skills.
- Proven ability to establish effective and cooperative internal and external working relationships.
- Experience in assessment, case management and service delivery to aged clients living in the community.
- Strong experience in managing client budgets.
- High level problem solving and analytical skills.
- Exceptional customer service skills.
- Ability to work independently and as part of a team.
- Tertiary qualification in Social Work, Allied Health, Nursing, Case Management or equivalent.
- Excellent IT skills, including Microsoft Office suite.
- Current drivers’ licence.

**Desirable**:

- Experience in working with Home Care Packages clients.
- Knowledge of Carelink+ would be an advantage.
- Demonstrated experience in sales and packages maximisation to meet client needs.

**What**
**we offer**:

- Training and Development opportunities.
- Full Salary Packaging up to $15,900 and Meals Card up to $2,700
- Career Progression Opportunities.
- Board Scholarships and Employee Awards.
- Employee Assistance Program.

**mecwacare** is a leading not-for-profit organisation that has been supporting Victorians for more than 62 years. We are a values-based, care-driven organisation that provides residential, community and in-home nursing, care and support services for the elderly and people living with a disability. mecwacare supports more than 17,000 people each week across greater Melbourne and regional Victoria. We are a rapidly growing organisation with a diverse workforce of more than 2,000 employees and 500 volunteers, representing 89 nationalities and speaking 100 languages.

All successful applicants require a successful Police Check and comply with vaccination requirements.

**For any enquiries**:Contact Lawrence Easton, Team Leader - Home Care Packages on 03 8573 4777.

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