Access Administrator

**Bring along your customer service excellence to a rewarding area of work within a passionate and supportive team.**

**The Role**

The ACCESS Administrator will work in ACCESS Programs, a social enterprise of Centacare Catholic Family Services, which provides (EAP), critical incident, training and consulting services to various South Australian organisations. As the ACCESS Administrator, you are dedicated to providing exceptional customer service, strong and effective relationships with stakeholders with an emphasis on great communication, friendliness and a dynamic team approach.

The ACCESS Administrator will work closely with ACCESS Coordinator in providing service delivery for ACCESS Programs and will deliver essential administrative support to the Manager and service delivery staff, where required. Reception duties may be needed from time to time, including welcoming visitors and clients.

This is a part time 0.8 position where administration support will be needed from 8/8:30 (by negotiation).

See attached position description for full details.

**What you need to bring**

**Essential**
- Outgoing, friendly personality with the ability to relate to and communicate with people from all different cultures, including young children, parents and staff
- Demonstrate experience in providing a broad range of administration skills with excellent attention to detail
- Clear and confident communication skills
- Experience working in the fee-for-service model
- Experience using systems to generate essential reports for external clients/funders
- Ability to work effectively within a multi-faceted team environment along with proven ability to work independently
- Well-developed time management and organisational skills with the ability to prioritise
- Excellent computer literacy including Microsoft Office Suite
- Valid Department of Human Services (DHS) Working with Children Check.
- Ability to do some additional outside of traditional work hours when required

**Desirable**- Experience using Penelope electronic client management system
- Experience working in the non-for-profit or community services sector
- Understanding of contract management

**What's in it for you**
- Ongoing opportunity, part-time up to 0.8 FTE (negotiable)
- SCHCADS Award 2010 Level 2, $32.21 per hour + super
- Generous salary packaging to help increase your take home pay
- Meal and entertainment card option available
- Quality accredited and reputable organisation
- Ongoing training and development opportunities
- Access to our Employee Assistance Program (EAP)
- 6 weeks parental leave for primary carer and 2 weeks for secondary carer
- Study leave for ongoing employees
- Health insurance discounts with Bupa

**Who we are**

Each year, we support more than 30,000 people through community services in metropolitan and regional South Australia, operating within a strong ethical framework. We are client focused and provide support regardless of race, economic circumstance, sexual orientation, gender identity, religious belief or ethnic background. Centacare is a Child Safe, Quality Accredited Organisation and is a registered NDIS provider. We value the uniqueness of individuals, we consult, collaborate and operate with integrity and professionalism. Centacare is committed to cultivating a harmonious workplace free from harassment and discrimination. Equal opportunity principles align with our mission, vision and values. We believe that treating our workers fairly has a positive impact on our clients and maintains our reputation as a great place to work.

To learn more about us, click on the video Centacare Catholic Family Services - Our Story

**How to Apply**

For a confidential discussion about this opportunity please contact Natalie Tucker, Manager, on 08 8215 6825.

**Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply.**

With respect, no agencies please.