Cargo Operations Management Supervisor

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We are CMA CGM, the business that moves in excess of 22 million containers of cargo every year from over 400 different seaports. Backed by a diverse portfolio of brands and subsidiaries, the CMA CGM Group is the third largest container shipping Group in the world, making us well equipped to move cargo from door-to-door, on a global scale.
ANL is a long-standing brand within the CMA CGM Group with a vision for the future. Headquartered in Melbourne, ANL Container Line offers shipping services to all major Oceania destinations, with extensive coverage throughout Australia, New Zealand, Asia, the West Coast of America, Papua New Guinea, the Indian Subcontinent and the Pacific Islands.
Our mission is to lead sustainable change within the maritime industry. As we embark on this large-scale transformation journey, we are calling for our team members to be both bold and imaginative to achieve the needs of our business. We are growing and changing the way we serve our customers. If you are willing to roll your sleeves up and contribute to this journey, we would love to hear from you
**About the Role**:
**Reporting to**: Agency & Intermodal Operations Manager (Oceania)
**Employment Type**: Permanent, Full-Time
**Work Location**: South Wharf, Melbourne
As a Cargo Operations Management Supervisor, you are to ensure smooth cargo operations by overseeing loading, discharge, and transshipment while adhering to industry standards, supervising and guiding cargo management activities, resolving disputes and claims, and coordinating with shared centres.
**The role and responsibilities will include**:
**Booking Forecasts**: Consolidate and send booking data for CMA/ANL and partner vessels to planners, space control, and terminals.
**Manifest Preparation**: Generate and verify DG, Out of Gauge, and Reefer manifests, sending them to port agents.
**Invoice & Dispute Management**: Review stevedoring invoices, resolve disputes, and coordinate with shared centers, terminals, and service providers.
**Request for Information (RFI) Handling**: Address and resolve RFIs and invoice approvals as required.
**Terminal Liaison & Early Receivals**: Coordinate early receivals with customers and depots, and manage operational changes with customer service.
**To be successful in this role, you will need**:
Tertiary qualifications in Business, International Business, Supply Chain, Logistics, or a related field.
2-5 years of experience in shipping or a related industry.
Previous experience in team management.
Proficient in computer systems with the ability to learn quickly.
Basic to intermediate MS Excel skills.
Strong problem-solving abilities.
Excellent organizational and administrative skills.
If you are a New Zealand citizen and planning to relocate permanently to Melbourne, Australia, you are more than welcome to apply.
Please note that remote working from overseas and interstate locations will not be considered.
Why join CMA CGM?
We are continuously striving to provide new opportunities and benefits that make our business a great place to work, but the truth is that it’s our people who make us want to come to work every day. We make time to engage, connect and celebrate the moments that matter with our colleagues.
We have a strong culture built around supporting progression and promotion and offer a diverse and engaging training calendar that provides you with the opportunity for growth, no matter your interests.
In an ever-changing economy, the shipping industry remains a beacon of stability, and our continued success is a testament to our unwavering commitment to excellence. We prioritise delivering exceptional experiences to both our customers and our employees.
The CMA CGM Group is also deeply committed to sustainability. We demonstrate our dedication to acting for the planet, people, and fair trade, through initiatives like reducing greenhouse gas emissions, empowering women in the workplace, educating employees on climate issues, and engaging in community and environmental projects.
**Some of our other benefits include**:
Flexible Working Options
Additional Leave Days
Paid Parental Leave
Annual Health Checks
Social Club events held all year round
Opportunity to participate in volunteer initiatives with partner charities such as the Big Umbrella
Access to 3000+ learning resources and courses
Opportunity for career development in Asia Pacific, Europe and other office locations globally
Our Commitment to Diversity
Join us at CMA CGM, where your potential meets endless possibilities, and together, we shape the future of global shipping.