Sales Co-worker

**Job ID**: 257604

**Date posted**: 13/09/2024

**Our team within IKEA**

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

**What you need to know**

Working at IKEA has its benefits and rewards:

- $27.35 base hourly pay rate
- Above award rates and penalty rates (including Sunday and Public Holidays)
- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
- Bonus programme (where eligible)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

- These roles are Permanent Part-time, 30hrs & 50hrs/fortnight.
- Applications close Friday 27 September 2024
- As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts, where the spread of hours will be between 8:00am to 9:30pm. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).

**About this work area**

As a Sales Co-worker (Kitchen Planner) your responsibilities will include, but are not limited to:

- Be an IKEA Ambassador by understanding that you impact our customer’s experience by being able to offer solutions and answer questions that relate to their kitchen and home furnishing needs.
- Actively approach customers to identify their needs by asking insightful questions and advising them on the best kitchen solutions for them.
- Supporting customers with their kitchen design process using the kitchen planning 3D rendering software and accessory workshop. You will build strong relationships with the customer throughout their planning journey.
- Responsible for ensuring that the sales area is stocked, presentable, attractively merchandised and correctly priced.
- Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment.
- Stay knowledgeable about in-store specials, delivery options, product features and benefits.

As a Sales Co-worker (Self Serve Furniture Area) your responsibilities will include, but are not limited to:

- Engaging and assist customers in understanding their needs and providing your knowledge on IKEA products and services to support their purchasing decisions.
- Actively participating in selling products with a positive attitude and contribute to business goals and growth.
- Condensing stock, including unloading pallets and cutting boxes open to restock appropriate products.
- Working closely with the fulfilment team to ensure the self serve warehouse is always well-stocked, tidy and presentable.
- Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment.

As Sales Co-worker you are:

- Passionate about learning and sharing the IKEA product range with customers.
- Able to prioritise multiple tasks and are comfortable with on-the-job physical activity.
- Able to adopt a customer-focused mindset and strive to deliver a memorable shopping experience.
- Friendly and are comfortable with connecting and interacting with people.

**We need people like you**

At IKEA, work is so much more than a job. Come join us