Unit Receptionist

Your role at St John of Go Geelong Hospital

You will be responsible for providing high standard support and assistance to patients, visitors and caregivers and directing queries accordingly.

Assist patients, visitors and general public with enquiries and directions. Receive pre-admission forms, checking health insurance details and notifying patient of any extra charges they may incur.

The Position- Maintain patient records ensuring accuracy and currency of details, including new born babies.- Assist patients, visitors and general public with enquiries and directions.- Receive and create pre-admission forms, checking health insurance details and notifying patient of any extra charges they may incur.- Admit new admissions for the day.- Maintain security of keys and key register.- Distribute and coordinate ingoing and ongoing mail and faxes.- Photocopying and other duties as required.- Coordinate with the Manager, HIS or Hospital Coordinator of any problems encountered whilst of duty.- Maintains cordial relations with patients, family, all ancillary staff and other members of the department.- Work with Doctors and Nurses, providing assistance with any admin task they may need.

You will have knowledge of medical terminology and experience in the health industry is a must and ability to deliver exceptional customer service.

To succeed you will ability to work extra shifts, including weekends, night shifts and other weekday shifts and demonstrate ability to work unsupervised and as part of a team.

Above all, customer service will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you- Salary: $36.48 to $37.53 per hour (inclusive of casual loading), plus 11.5 % superannuation- Casual Position available- Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
- Novated leasing- work related expenses- self-education and- additional superannuation- A healthy work-life balance through flexible work options, additional purchased leave and well-being programs- Employee discount on St John of God Hospital & Medical Services and Private Health Insurance- Dynamic multidisciplinary team

For enquiries contact Melanie Brame, Manager - Patient Administration, on (03) 4245 7076.

Application closes on 18th June 2025
- Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being._
- Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community._
- All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role._