Casual Call Centre Representative

2 days ago

Mitchell, Australia 4WD SUPACENTRE Full time

**Description**:
**Perks of the role**
- Competitive pay & start immediately, multiple vacancies
- Free onsite parking
- Employee discounts to checkout our high-grade camping products
- Reward & Recognition program to appreciate your contribution

**About us**

4WD Supacentre is the home of the much-loved brand Adventure Kings, specialising in outdoor recreation and lifestyle products. We are a fast-growing customer-centric business that is looking for the next generation of leaders to support our exponential growth and push the boundaries of achievable.

**About you**

We are looking for someone who:

- is full of energy, proactive with a ‘can do’ attitude
- is a team player who will help the team achieve its sales targets
- is great on the phone and can chase sales leads wherever they may be
- isn’t afraid of a challenge and will learn as they go
- has excellent customer engagement skills, always putting the customer first
- The ability to manage a diverse range of customers and de-escalate conflict situations
- available to work on the weekends

**The role**

You will be responsible for:

- Building and maintaining great relationships with our customers
- Ensuring customers have the right products for their needs
- Making sales through inbound and outbound calls
- Work with our sales and claims teams to collect and manage sales
- Are always patient and use positive ‘can do’ language with our customers
- Working with our teams to always provide excellent customer service
- Take inbound and outbound calls, providing the best service for our customers

**Role Type**:

- In-house - Temporary - Part-time - Associate

**Company Overview**:

- 4WD Supacentre is one of Australia's leading and fastest growing omni-channel retailers. We are a family-operated business that specialises in outdoor recreation and lifestyle products. Our people are passionate about the outdoors and the lifestyle that we can bring to our customers and the community.

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