Current jobs related to Guest Service Agent Nelson Bay Careers at Hotel Group - Port Stephens - at Hotel Group

  • Guest Service Agent

    5 days ago

    Port Douglas, Queensland, Australia Careers at Marriott Full time $60,000 - $80,000 per year

    POSITION SUMMARY At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Guest Experience Expert because together, we are better. Start your...

  • Guest Service Agent

    2 weeks ago

    Port Stephens Council, Australia Minor International Full time

    Company DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Guest Service Agent

    2 weeks ago

    Port Douglas, Queensland, Australia Sheraton Hotels & Resorts Full time

    OverviewJoin to apply for theGuest Service Agent / Switchboardrole atSheraton Hotels & ResortsJoin to apply for theGuest Service Agent / Switchboardrole atSheraton Hotels & Resorts.Job DetailsJob NumberJob CategoryRooms & Guest Services OperationsLocationSheraton Grand Mirage Resort Port Douglas, 168-190 Port Douglas Road, Port Douglas, Queensland,...

  • Guest Service Agent

    2 weeks ago

    Port Douglas, Queensland, Australia Sheraton Hotels & Resorts Full time

    OverviewJoin to apply for the Guest Service Agent / Switchboard role at Sheraton Hotels & ResortsJoin to apply for the Guest Service Agent / Switchboard role at Sheraton Hotels & Resorts.Job DetailsJob Number Job Category Rooms & Guest Services OperationsLocation Sheraton Grand Mirage Resort Port Douglas, Port Douglas Road, Port Douglas, Queensland,...

  • Guest Service Agent

    2 weeks ago

    Port Douglas, Queensland, Australia Sheraton Hotels & Resorts Full time

    OverviewJoin to apply for the Guest Service Agent / Switchboard role at Sheraton Hotels & ResortsJoin to apply for the Guest Service Agent / Switchboard role at Sheraton Hotels & Resorts.Job DetailsJob Number 25139540Job Category Rooms & Guest Services OperationsLocation Sheraton Grand Mirage Resort Port Douglas, 168-190 Port Douglas Road, Port Douglas,...

  • Guest Service Agent

    5 days ago

    Port Pirie, South Australia Breakfree Port Pirie Full time $45,000 - $55,000 per year

    Guest Service Agent – BreakFree Port PirieWe're looking for enthusiastic and customer-focused Guest Service Agents to join our team at BreakFree Port Pirie. With casual, part-time, and full-time opportunities available, this is your chance to be part of a welcoming team that prides itself on delivering genuine hospitality.About the roleAs a Guest Service...

  • Guest Service Agent

    5 days ago

    Port Douglas, Queensland, Australia Sheraton Hotels & Resorts Full time $60,000 - $80,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationSheraton Grand Mirage Resort Port Douglas, Port Douglas Road, Port Douglas, Queensland, Australia, 4877VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryAt the heart of local communities, Sheraton brings people together—both our...

  • General Manager

    5 days ago

    Port Stephens, Australia Travel + Leisure Co. Full time

    **We Put the World on Vacation** Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting...

  • Guest Experience Host

    1 week ago

    Port Stephens, Australia Wyndham Destinations Full time

    **We Put the World on Vacation** Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting...

  • Hotel Services

    2 weeks ago

    Port Stephens Council, Australia Uniting Full time

    OverviewUniting Port Stephens, New South Wales, AustraliaJoin to apply for the Hotel Services - Salamander Bay role at UnitingPermanent part time vacancy - working 48 hours per fortnight$28.63 p/h + super, penalties, maximum allowable NFP tax benefitsAbout Our FacilityUniting Salamander Bay is situated in beautifully landscaped gardens and moments from the...

Guest Service Agent Nelson Bay Careers at Hotel Group

3 weeks ago

Port Stephens, Australia at Hotel Group Full time

**Nelson Bay, Port Stephens, NSW**:
**Full Time | Casual**

**Duties and responsibilities**:

- Welcome and check-in/check-out guests in a friendly and professional manner
- Answer guest inquiries, provide information about the resort and local area
- Handle reservations and assist guests with bookings, upgrades, and special requests
- Resolve guest concerns or complaints promptly, ensuring guest satisfaction
- Maintain accurate guest records and billing information
- Ensure the lobby and front desk areas are clean, organised, and well-stocked
- Collaborate with other departments to ensure guest needs are met and exceeded
- Ensure the resort’s security procedures are followed to ensure guest safety
- Support other team members as needed to ensure smooth operations
Ensure a very high level of customer service is constantly maintained
- Maintain good communication and work relationships in all hotel areas and with all properties
- Processing large volumes of reservations in a timely and professional manner
- Previous experience in a customer service or hospitality role is desirable, but not essential
- Excellent communication and interpersonal skills
- A positive and proactive attitude with a passion for providing exceptional service
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
- Availability to work on a flexible roster, including weekends and public holidays
- A professional appearance and a friendly demeanour

**How to Apply**:
We look forward to hearing from you.