Gaming Supervisor

6 days ago

Frankston, Australia Pegasus Leisure Group Full time

We are looking for an experienced **Fulltime Gaming Night Supervisor** to join the PLG team at **The Grand Hotel** in **Frankston**. You'll play a pivotal role in overseeing gaming operations, ensuring all regulatory compliance requirements are met, and ensuring a seamless and enjoyable experience for our customers.

The Grand Hotel is located in Frankston, the gateway to the Mornington Peninsula. Featuring a family friendly bistro, great service & a relaxed atmosphere, making it the perfect dining experience for all to enjoy.

Pegasus Leisure Group (PLG) operating as part of The Melbourne Racing Club (MRC) is proud to be recognised as a 2022, 2023 & 2024 Winner of The Australian Business Awards for Employer of Choice.

**What will my duties include?**
- Ensure the gaming room is always of a high standard in terms of cleanliness, customer service, lighting and ambiance.
- Oversee daily gaming operations, including game management and equipment functionality.
- Ensure that all policies, procedures, and regulatory compliance requirements are always being met.
- Supervise and support gaming staff and provide training and guidance to maintain high performance standards.
- Assisting when required with the management team in the further development of the gaming room.

**What we are looking for**:

- Current Victorian Responsible Service of Alcohol Certificate (RSA).
- Current Victorian Responsible Service of Gambling Certificate (RSG).
- Current Victorian Gaming Employee Licence.
- Food Handlers Certificate
- TAB Compliance
- Previous experience in a similar role.
- Ability to lead, motivate, and manage staff effectively.
- Strong interpersonal skills
- Willingness to work various shifts, including evenings, weekends, and holidays as needed.
- Full working rights in Australia.

**Why you’ll love working here**:

- Ongoing learning & development opportunities.
- Access to our year-round well-being initiatives including our Employee Assistance Program for staff and family.
- Free onsite parking
- Paid Volunteer and Parental Leave

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