Call Centre Representative

1 week ago

Ultimo, Australia Ashdown Consulting Full time

$35 p/h + super
- 3 Month Contract
- Ultimo

**Customer Service Representative | 3 Month Contract | $38.68 p/h Incl. super**
- **$35 p/h + super**:

- **3 Month Contract**:

- **Ultimo**

**About the company**

This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. We are looking for someone to start ASAP on a 3 month contract.

**About the team**

The Team you are joining is a high functioning and performing team amongst a leading NSW Government agency. A team of like-minded individuals who thrive to deliver outstanding work to help residents of NSW.

**About the Role**
- Provide high quality service as the first point of contact for customers.
- Creative positive relationships and ensure client satisfaction is obtained.
- Managing customer interactions & enquires via inbound/outbound channels
- Working through our different systems such as CRM, EBS and outlook.
- Extensive database management and data entry.

**About You**
- Certificate III in relevant discipline or equivalent skills, knowledge and experience.
- Demonstrated ability to listen, interpret and convey information in a clear, accurate and appropriate manner responsive to individual customer needs.
- Demonstrated administration skills to support contact centre activities and transactions processes including use of office technology, information and customer relationship management (CRM) systems.

**Benefits of contracting through Ashdown People**
- 4th largest supplier to the NSW Government
- Get paid weekly Rated 4.9/5 on Google Reviews with over 1100 5
- Offer Insurances for ABN Contractors
- Consistent communication & transparency
- Detailed onboarding & support

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